Nice Group Co., Ltd. - Hoboken, NJ
posted 4 months ago
At NICE, we are seeking an experienced Sales Compensation Business Analyst to drive the full lifecycle of product deployments at our customer sites. This role involves gathering functional requirements and performing technical configurations for NICE's Sales Performance Management (SPM) products. The ideal candidate will be a highly motivated self-starter who provides hands-on technical implementation services. This position is crucial in helping our customers leverage our sophisticated products to influence and improve employee performance. Our employees must be technically knowledgeable, inquisitive, and excited about the business value our customers achieve. We pride ourselves on professionalism, integrity, and delivering real value to our customers. This is an exciting opportunity to play a significant role in a successful software company in a rapidly growing market. In this role, you will translate customer business requirements into technical designs and product configurations. You will work closely with customer Sales and Finance organizations to model Sales Compensation in the NICE SPM software solution. Additionally, you will communicate and train others on NICE solutions, covering overall business value and process, as well as detailed features and functionality. Implementing customer requirements using the NICE SPM software solution will be a key responsibility, along with leading and developing test cases and test data to ensure high-quality solution results. You will support the customer and internal teams during all customer Acceptance Testing phases and contribute to the team's continual improvement process by preparing System Development Life Cycle (SDLC) documents, including deliverables checklist, business requirements, design diagram specifications, QA & UAT test plans, and lessons learned. This position requires up to 25% travel, providing an opportunity to engage directly with our customers and understand their needs better.