Sales Compensation Systems Analyst (Xactly)

$108,000 - $162,000/Yr

Klaviyo - Denver, CO

Full-time - Mid Level

Denver, CO

Publishing Industries

About the position

As a Sales Compensation System Administrator at Klaviyo, you will be responsible for maintaining and enhancing the sales compensation system, Xactly. Your role will focus on ensuring accurate administration of sales compensation plans, calculations, and reporting, which is crucial for supporting the sales organization and driving the success of compensation programs.

Responsibilities

• Assist with administering and maintaining the sales compensation system (e.g., Xactly) to ensure accurate and timely processing of sales compensation plans and calculations.
• Configure and maintain sales compensation rules, formulas, hierarchies, and other system components to align with sales compensation policies and business objectives.
• Collaborate with cross-functional teams, including Sales, Finance, and HR, to gather compensation plan requirements, ensure plan accuracy, and resolve discrepancies or issues.
• Develop and generate accurate and insightful sales compensation reports, statements, and analytics to provide key insights to sales management.
• Validate and reconcile data within the sales compensation system to ensure accuracy and consistency with source systems, such as CRM or ERP.
• Perform regular audits of sales compensation data to identify and rectify errors, inconsistencies, or anomalies.
• Assist in the design and implementation of new sales compensation plans, ensuring they are properly configured and tested in the compensation system.
• Serve as the primary point of contact for the Sales Compensation team for technical matters related to sales representatives compensation inquiries, issues, and disputes.
• Stay up to date with industry trends and best practices in sales compensation administration and technology, and proactively recommend process improvements or system enhancements.
• Collaborate with other IT teams to troubleshoot and resolve technical issues related to the sales compensation system, integrations, and data synchronization.
• Assist with creating enablement material for training and educating sales representatives and managers on the effective use of the sales compensation system.
• Participate in special projects related to sales compensation, such as incentive plan redesign, quota setting, or sales performance analytics.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field (or equivalent work experience).
• 5+ years as a Sales Compensation System Administrator or similar role, with expertise in managing sales compensation systems, preferably Xactly or a similar platform.
• Strong understanding of sales compensation principles, including plan structures, commission calculations, quotas, and payout schedules.
• Proficiency in configuring and maintaining sales compensation systems, including rule creation, formula setup, and data integration.
• Excellent analytical and problem-solving skills, with the ability to analyze complex compensation data, identify trends, and draw meaningful insights.
• Detail-oriented mindset with a focus on data accuracy, integrity, and confidentiality.
• Strong communication skills, with the ability to effectively collaborate with cross-functional teams and communicate complex compensation concepts to sales representatives and managers.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Familiarity with CRM systems (e.g., Salesforce) is a plus.
• Relevant certifications in sales compensation administration or system administration are desirable.

Nice-to-haves

• Familiarity with CRM systems (e.g., Salesforce) is a plus.
• Relevant certifications in sales compensation administration or system administration are desirable.

Benefits

• Generous benefits package
• Supportive work environment
• Opportunities for professional development