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Southern Glazer's Wine and Spiritsposted about 2 months ago
Full-time • Entry Level
Wilmington, NC
Merchant Wholesalers, Nondurable Goods
Resume Match Score

About the position

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more. At Southern Glazer's, you'll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you're looking to fill your glass with opportunity, come join our FAMILY.

Responsibilities

  • Build positive, credible, lasting customer relationships based on trust
  • Discover and identify customer business growth needs
  • Develop a customer business growth plan for each account and build a pipeline of selling opportunities to drive incremental sales above base business
  • Analyze data and insights to increase sales, grow customer business, and better achieve objectives
  • Regularly and consistently pre-plan account visits with an agenda, service purpose, and selling opportunities documented in CRM (Proof)
  • Prioritize sales activities to achieve objectives based on each customer business growth plan
  • Visit accounts regularly, capture visit notes, and build visit plans considering previous visit outcomes and document in CRM (Proof)
  • Maintain deep knowledge of SGWS products and correctly present and position them in each account
  • Propose selling solutions to each customer and win the sale using consultative selling skills
  • Achieve internal SGWS and supplier objectives as prioritized by management
  • Manage customer issue resolution, seek additional opportunities to support the customer's needs, and support business growth by providing customers with useful information and guidance
  • Adapt the selling approach based on each customer's buying styles and individual business needs
  • Be knowledgeable and experienced in all accounts staying current with what competitors are offering and how SGWS products are positioned relative to the competition
  • Document and maintain account- and customer-specific information in CRM (Proof)
  • Participate in sales meetings, on-site training, and supplier events as required
  • Perform other duties as assigned

Requirements

  • Able to analyze and understand data and information
  • Able to leverage SGWS technology to perform duties and responsibilities
  • Able to build and structure customer presentations and product proposals
  • Proficient in using mobile devices (e.g., iPad, smartphone) and online communication techniques (email, posting, texting, etc.) in a professional manner
  • Able to consistently achieve results, even under tough circumstances
  • Able to take responsibility for own actions and results; commits to providing a consistently high level of service to customers, suppliers, colleagues, and management
  • Able to communicate effectively through various methods and express self clearly and concisely while appropriately tailoring the message to the audience
  • Able to be nimble in ambiguity; be open to change; embrace innovative ideas
  • Team player; works collaboratively with others
  • Able to work in a fast-paced, results-driven environment
  • Must possess a reliable vehicle, a valid driver's license, and the ability to obtain and maintain auto liability insurance on their vehicle in compliance with SGWS company requirements.
  • High School Diploma or GED required
  • Able to travel as needed
  • Must be at least 21 years of age

Benefits

  • Comprehensive medical and prescription drug coverage
  • Dental and vision plans
  • Tax-saving Flexible Spending Accounts
  • Disability coverage
  • Life insurance plans
  • 401(k) plan
  • Tuition reimbursement
  • Wellness program
  • Parental leave
  • Vacation accrual
  • Paid sick leave

Job Keywords

Hard Skills
  • Account Planning
  • Build Pipeline
  • Customer Development
  • Customer Service
  • Growth Planning
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