Sales Consultant

$41,600 - $52,000/Yr

Laser Eraser - Clark, NJ

Part-time,Full-time - Entry Level

Clark, NJ

About the position

The Lead Sales Consultant at Laser Eraser is a self-motivated and client-focused individual responsible for providing education and a five-star experience to clients through a consultative sales process. This role involves working closely with a Laser Specialist to ensure a holistic client experience, generating interest in services through community outreach, and performing various administrative tasks. The consultant will play a crucial role in supporting clients through their tattoo removal journey, making a significant impact on their lives.

Responsibilities

• Drive sales by consulting and upselling current and new clients.
• Close sales by establishing a good rapport with clients and educating them about the laser tattoo removal process.
• Provide realistic removal goals and treatment results.
• Provide clients with a hassle-free tattoo removal experience while building trust in the team's expertise.
• Recognize every Laser Eraser funding option and explain it efficiently to clients.
• Keep thorough records of all clients, including new, prospective, and referral clients.
• Oversee the follow-up process with clients interested in tattoo fading.
• Ensure the studio team understands KPIs, monthly targets, and reporting to meet goals.
• Greet clients by name, answer phones and emails, and process payments.
• Manage bookings.
• Ensure client satisfaction by delivering superior customer service.
• Create strong referral partnerships with tattoo artists and enterprises to foster loyalty.
• Embodiment of the brand, mission, and culture as a company representative.
• Maintain a clean and well-maintained physical workspace.
• Ensure the brand's visual and merchandising standards are upheld.
• Conduct inventory checks to ensure sufficient products and promotional materials are available.
• Perform additional responsibilities necessary for the brand's success.

Requirements

• Enthusiastic about assisting individuals and fostering connections.
• Passionate about the tattoo and tattoo removal sector and the brand.
• Demonstrated history of successfully negotiating and addressing concerns in a consultative setting.
• 2 years of B2C selling experience required for ticket items greater than $2000.
• Strong background in consultative sales within a retail, MedSpa, or similar context preferred.
• Proficient in conducting client consultations and effectively selling services while ensuring comfort and confidence.
• Motivated by an environment emphasizing quotas and providing opportunities for bonuses.
• Self-motivated.
• Exceptional communication skills with the ability to independently identify and resolve problems.
• Innovative and comfortable with multi-tasking.
• Basic computer skills.
• Zenoti or similar POS/CRM experience is a plus.
• Reliable transportation.
• Available to work flexible hours, including evenings and weekends.
• Ability to meet employment eligibility requirements.
• Must be able to lift 10 lbs.
• College Degree.

Nice-to-haves

• Strong background in consultative sales within a retail, MedSpa, or similar context preferred.
• Zenoti or similar POS/CRM experience is a plus.

Benefits

• Flexible working hours including evenings and weekends.
• Competitive pay range of $20.00 - $25.00 per hour.