Sales Coordinator - Div (Hybrid: Onsite & Remote)

$33,280 - $52,000/Yr

US Foods Holding - Ogden, UT

Full-time - Entry Level

Remote - Ogden, UT

10,001+ employees

Merchant Wholesalers, Nondurable Goods

About the position

The Sales Coordinator at US Foods serves as the primary point of contact for Territory Managers and Customers, providing administrative support and resolving inquiries efficiently. This hybrid role involves a mix of remote and onsite work, focusing on customer engagement, order processing, and sales support to drive results and enhance customer relationships.

Responsibilities

• Act as the first point of contact for assigned Territory Managers and Customers.
• Provide administrative support to Territory Managers and District Sales Managers.
• Engage in regular phone conversations with customers, including taking orders and resolving issues.
• Review orders placed through US Foods Online for accuracy and completeness.
• Contact customers with suitable substitutes as necessary.
• Promote customer engagement with US Foods.com for order entry and value-added services.
• Highlight ongoing promotions and opportunities to up-sell/cross-sell to customers.
• Support order guide maintenance in Edge and customer shopping lists in US Foods.com.
• Respond to customer and Territory Manager inquiries in a timely manner.
• Leverage proprietary US Foods systems and tools to answer inquiries accurately.
• Attend department sales meetings and product trainings for professional development.

Requirements

• High School diploma or equivalent required; Bachelor's degree preferred.
• At least three years of previous customer service experience required.
• Food service distribution experience preferred.
• Previous sales experience preferred, but not required.
• Working knowledge of CRM tools, especially Salesforce.com, is a plus.
• Strong verbal communication and interpersonal skills required.
• Solid problem resolution ability and customer service orientation.

Nice-to-haves

• Bilingual in Spanish is required.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance