Sales Coordinator

Hilton Garden Inn Camden Waterfront Philadelphia • Camden, NJ

402d

About The Position

The Sales Coordinator at Hilton Garden Inn Camden Waterfront Philadelphia plays a crucial role in the hotel's success by serving as a direct link between the front desk and the sales team. This position involves assisting with incoming reservation calls for groups and meetings, managing contracts and room blocks, and ensuring effective communication with the hotel team to meet the expectations of guests and corporate clients. The role offers opportunities for career advancement within the company, as many Sales Coordinators progress to Sales Manager and Director of Sales positions.

Requirements

• Entry-level experience in sales or hospitality.
• Strong time management skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Excellent communication skills, both verbal and written.
• Familiarity with hotel operations and sales processes.

Nice To Haves

• Experience with digital sales systems such as Delphi, CI/TY, and PMS.
• Knowledge of food and beverage products and event planning.

Responsibilities

• Be one of the first points of contact for incoming sales calls, responding quickly and professionally to all internal partners and external customers.
• Deliver clear and concise communication representative of Concord Hospitality via all avenues of communication.
• Demonstrate excellent time management, self-motivation, proactive planning, and organizational skills with a keen focus on detail.
• Complete assigned tasks and responsibilities, including managing room blocks, client notifications, group resumes, event orders, and billing details.
• Assist with various aspects of pre-event, main event, and post-event details, tracking and communicating particulars of each assigned event and group.
• Gain knowledge of the hotel's food and beverage products, pricing, presentation, and function space details related to group and event success.
• Learn and use digital sales systems and conceptual sales processes, understanding the hotel's sales strategies.
• Participate in and report out at necessary internal meetings, conference calls, and training communications required for the position.
• Work collaboratively to foster teamwork and make decisions that align with hotel goals.
• Advocate for personal career development and training opportunities.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Vision insurance
• Life insurance
• Opportunities for advancement
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed