Sales Counselor

Christian Living Communities - Centennial, CO

Part-time,Full-time - Entry Level

Centennial, CO

Nursing and Residential Care Facilities

About the position

The Sales Counselor at Christian Living Communities is responsible for selling homes within the community by engaging with established customers and developing new prospects. This role involves planning, directing, organizing, and implementing marketing strategies to achieve defined sales goals and move-in objectives. The Sales Counselor will work as part of a sales and marketing team to ensure effective lead follow-up and customer engagement.

Responsibilities

• Develops and utilizes an effective plan of lead follow-up including telephone contact and personal appointments.
• Shows apartments and the retirement community to prospective residents, guests, and others.
• Maintains customer contact documentation for each prospect.
• Oversees the process of qualifying each prospect for level of interest and urgency.
• Assesses client eligibility with regard to physical, financial, and social criteria.
• Assists each prospective customer through the decision-making process.
• Develops each lead to decision.
• Prepares and maintains accurate, complete, and up-to-date sales-related documents, including contracts and unit inventory records.
• Develops an appropriate number of leads from sources other than advertising and direct mail, including community outreach and networking.
• Prepares timely sales reports including traffic reports and lead sources.
• Helps develop and present visual and oral presentations to be used by Sales and Marketing staff during promotional presentations.
• Assists with special event planning and implementation.
• Contributes to the planning, research, and writing of the community's marketing plans.
• Other duties as assigned.

Requirements

• High School Diploma or GED.
• 1-3 years professional experience in marketing, advertising, communications, sales, leasing, promotion, or public relations required.
• Proven expertise in relationship sales required.
• Excellent communication skills required.
• Proficiency in Microsoft Office or applicable software preferred.
• Must be able to read, write, and speak the English language.
• Must possess excellent customer service skills.

Nice-to-haves

• Advanced education, particularly in sales and marketing preferred.
• Senior housing sales experience desired.

Benefits

• Health Coverage
• Health Savings Accounts
• Retirement (with match)
• Dental Insurance
• Vision Insurance
• Disability Insurance
• Life Insurance
• Paid Time Off plan