Sales & Customer Service Associate

$37,440 - $37,440/Yr

Massage Envy - Concord, CA

Part-time,Full-time - Entry Level

Concord, CA

Personal and Laundry Services

About the position

The Sales & Customer Service Associate at Massage Envy is responsible for providing exceptional customer service while promoting and selling memberships and services. This role involves creating a welcoming environment for clients, performing administrative tasks, and contributing to a team-oriented atmosphere. Associates will have opportunities for growth into management based on their sales performance.

Responsibilities

• Provide excellent customer service to clients.
• Promote and sell memberships and services.
• Create a welcoming and friendly environment for guests.
• Perform administrative tasks including filing and data entry.
• Assist in light cleaning duties as needed.
• Establish rapport with clients and connect with them effectively.

Requirements

• High school diploma or GED required.
• Customer service experience preferred.
• Computer literacy and basic computer skills.
• Ability to sell memberships and services.
• Outgoing personality with great listening skills.
• Ability to think on your feet and multi-task.
• Professional, responsible, and dependable.

Nice-to-haves

• Driver's License preferred.

Benefits

• Paid training
• Health insurance
• Dental insurance
• 401(k)
• Free massages
• Vision insurance
• Life insurance