Sales & Customer Service Associate

$34,840 - $34,840/Yr

UPS - Greeley, CO

Full-time - Entry Level

Greeley, CO

Couriers and Messengers

About the position

The Sales & Customer Service Associate role at The UPS Store involves providing exceptional customer service and sales support in a retail environment. The position requires effective communication skills, the ability to handle customer inquiries, and proficiency in operating Point-of-Sale (POS) systems. Associates will work full-time, including rotating weekends, and are expected to maintain a strong work ethic and dependability.

Responsibilities

• Provide excellent customer service to ensure customer satisfaction.
• Handle sales transactions using the Point-of-Sale (POS) system.
• Assist customers with inquiries and provide information about services and products.
• Maintain a clean and organized workspace.
• Lift and move packages as needed, up to 70 pounds.
• Complete customer paperwork accurately and efficiently.

Requirements

• High school diploma or GED required.
• At least six months to two years of customer service and/or sales experience in a retail environment.
• Experience with Point-of-Sale (POS) systems and computer operations is highly desirable.
• Excellent verbal and written communication skills.
• Ability to use tact and diplomacy with customers in person and over the phone.
• Ability to stand for extended periods of time.
• Manual dexterity to operate POS systems and other equipment.

Nice-to-haves

• Dependable transportation to commute to work.
• Strong work ethic and commitment to timeliness.

Benefits

• 401(k)
• Employee discount
• Paid time off