Sales & Customer Service Associate

$33,280 - $34,840/Yr

Massage Envy - Moreno Valley, CA

Full-time - Entry Level

Remote - Moreno Valley, CA

Personal and Laundry Services

About the position

As a Sales and Customer Service Associate at Massage Envy Moreno Valley, you will play a vital role in enhancing the well-being of clients through exceptional service and sales. This position involves educating clients about the benefits of massage and skincare, building lasting relationships, and promoting retail products that enhance the overall experience. You will be part of a supportive community dedicated to personal and professional growth.

Responsibilities

• Deliver exceptional customer service, ensuring every individual feels valued and understood.
• Advocate the value of Total Body Care, educating clients on services, enrolling them in the Wellness Program, and encouraging retail purchases.
• Support clinic operations by greeting clients, managing appointments, and addressing queries to ensure smooth clinic flow.

Requirements

• High school diploma or GED required.
• Proficient in computer skills and critical thinking.
• Ability to multitask and manage multiple priorities effectively.
• Exceptional interpersonal skills to foster positive guest relationships.
• Minimum age requirement of 18 years.
• Prior retail or sales experience preferred.

Nice-to-haves

• Experience in a customer service or sales role is preferred.

Benefits

• Wellness program
• Health insurance
• Dental insurance
• 401(k)
• Free massages
• Vision insurance