Sales & Customer Service Representative

Forestry Suppliers - Jackson, MS

Full-time - Entry Level

Remote - Jackson, MS

Merchant Wholesalers, Durable Goods

About the position

The Sales & Customer Service Representative at Forestry Suppliers, Inc. is responsible for managing customer interactions through calls and emails, monitoring customer accounts, and performing various administrative tasks. This full-time position is based in Jackson, Mississippi, and offers a competitive salary along with excellent benefits. The role emphasizes a friendly and positive attitude, integrity, and a willingness to learn and adapt in a supportive work environment.

Responsibilities

• Respond to sales and customer service calls and emails
• Monitor customer accounts
• Perform administrative tasks related to Sales and Customer Service

Requirements

• Basic office and clerical skills
• Experience with Microsoft Office software
• High school diploma or GED
• Excellent communication skills

Nice-to-haves

• Bilingual skills
• Ability to follow detailed instructions
• Utility player mentality
• Confident and friendly attitude
• Ability to treat confidential material appropriately
• Ability to learn quickly and prioritize effectively

Benefits

• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Loan assistance
• Paid holidays
• Paid time off
• Profit-sharing retirement plan
• Profit-based bonuses
• Medical and prescription drug benefits
• Telehealth medical benefits
• Vision benefits
• Student loan repayment assistance
• College education assistance program for employee dependents