Sales/Customer Service Representative

$43,680 - $47,840/Yr

Ace Handyman Services - Land O' Lakes, FL

Part-time - Entry Level

Land O' Lakes, FL

Construction of Buildings

About the position

The Sales/Customer Service Representative at Ace Handyman Services plays a vital role in supporting the company's operations, sales, and marketing efforts. This part-time position, which has the potential to grow into a full-time role, involves engaging with customers, managing leads, and ensuring high-quality service delivery while adhering to brand standards.

Responsibilities

• Answer phone calls to discuss services, pricing, and scheduling.
• Schedule and coordinate jobs between customers and craftsmen.
• Handle re-scheduling and follow-up communications with customers.
• Monitor voicemail and respond to customer inquiries promptly.
• Manage all office-to-customer communications via email and phone.
• Book jobs through inbound and outbound calls.
• Utilize technology effectively to enhance service delivery.

Requirements

• 1 year of experience in sales and customer service.
• Proficiency in Microsoft Excel, Outlook, and Word.
• Strong computer skills and adaptability to technology.
• Excellent phone etiquette and communication skills.
• Strong organizational and problem-solving skills.
• Ability to multi-task and learn quickly.
• Strong work ethic and team player mentality.

Benefits

• Competitive salary
• Paid time off
• Paid holidays
• Paid training
• Training & development
• Casual atmosphere