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Sales/Customer Service Specialist
$48,000 - $60,000/Yr
4 Senses Luxury Home Services - Madison, WI
posted 2 months ago
Full-time - Entry Level
Madison, WI
About the position
The Sales & Customer Service Specialist at 4 Senses Luxury Home Services is a key role focused on driving sales and delivering exceptional customer experiences. This position is ideal for motivated individuals who are passionate about self-improvement and achieving high standards in a dynamic, customer-focused environment. The role involves engaging with clients, understanding their needs, and fostering long-term relationships to enhance customer loyalty.
Responsibilities
- Respond to customer inquiries with warmth, professionalism, and expertise, ensuring an exceptional service experience.
- Drive sales by understanding and aligning with customer needs, promoting our services with confidence and care.
- Proactively follow up with potential clients and maintain long-term relationships to foster customer loyalty.
- Set and achieve monthly sales goals, consistently striving for growth in both customer satisfaction and sales metrics.
- Collaborate with our team to implement feedback and innovate new approaches for serving our clients.
Requirements
- Excellent communication skills
- Proven sales experience
- Ability to effectively engage with customers
- Proficiency in Microsoft Office
- Strong customer service background
Nice-to-haves
- Multilingual abilities a plus, especially in Spanish
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Vision insurance
- Paid Holidays
- Paid time off
- Work and Life Balance
