Sales & Design Consultant

$43,680 - $47,840/Yr

Career Group - Scottsdale, AZ

posted 5 days ago

Full-time - Entry Level
Scottsdale, AZ
Professional, Scientific, and Technical Services

About the position

The Sales and Design Consultant role at a high-end kitchen and bath showroom focuses on providing exceptional customer service and expert design solutions. The consultant is responsible for ensuring customer satisfaction, meeting sales goals, and maintaining a luxurious shopping experience. This position requires staying updated on design trends and product knowledge to effectively assist customers in making informed decisions.

Responsibilities

  • Ensure customer satisfaction and meet/exceed sales and profit goals.
  • Provide expert product selection and design services for customers in-store and at their locations.
  • Conduct in-home and showroom consultations for kitchens and bathrooms, showcasing the showroom's value.
  • Identify customer needs, recommend solutions, and drive sales forward by addressing challenges.
  • Build and maintain long-term relationships for referrals and repeat business.
  • Stay updated on product lines, trends, and pricing, using technology for product selection.
  • Use sales reports and forecasting tools to achieve sales targets and follow-up on leads.
  • Maintain an organized, clean, and well-stocked showroom while attending industry events to stay current.

Requirements

  • 2+ years of experience in plumbing design and sales.
  • Knowledge of products sold in the showroom preferred.
  • Experience working with luxury, high-end products and customers.

Nice-to-haves

  • Knowledgeable of kitchen and bath design trends.
  • Experience with architectural blueprints and a strong sense of aesthetics.
  • Effectively use Microsoft Office software (Outlook, Word) for communication and report analysis.
  • Outstanding customer service and verbal/telephone communication skills.
  • Deep product knowledge related to kitchen/bath trends to answer customer questions and identify upselling opportunities.
  • Ability to overcome objections by understanding customer needs and providing targeted solutions.
  • Ability to build influential relationships and trust with key vendor partners.
  • Ability to inspire teamwork with co-workers.

Benefits

  • Direct hire employment type
  • Competitive salary range of $21/hr - $23/hr
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