Sales & Design Consultant

$43,680 - $47,840/Yr

Career Group - Scottsdale, AZ

Full-time - Entry Level

Scottsdale, AZ

Professional, Scientific, and Technical Services

About the position

The Sales and Design Consultant role at a high-end kitchen and bath showroom focuses on providing exceptional customer service and expert design solutions. The consultant is responsible for ensuring customer satisfaction, meeting sales goals, and maintaining a luxurious shopping experience. This position requires staying updated on design trends and product knowledge to effectively assist customers in making informed decisions.

Responsibilities

• Ensure customer satisfaction and meet/exceed sales and profit goals.
• Provide expert product selection and design services for customers in-store and at their locations.
• Conduct in-home and showroom consultations for kitchens and bathrooms, showcasing the showroom's value.
• Identify customer needs, recommend solutions, and drive sales forward by addressing challenges.
• Build and maintain long-term relationships for referrals and repeat business.
• Stay updated on product lines, trends, and pricing, using technology for product selection.
• Use sales reports and forecasting tools to achieve sales targets and follow-up on leads.
• Maintain an organized, clean, and well-stocked showroom while attending industry events to stay current.

Requirements

• 2+ years of experience in plumbing design and sales.
• Knowledge of products sold in the showroom preferred.
• Experience working with luxury, high-end products and customers.

Nice-to-haves

• Knowledgeable of kitchen and bath design trends.
• Experience with architectural blueprints and a strong sense of aesthetics.
• Effectively use Microsoft Office software (Outlook, Word) for communication and report analysis.
• Outstanding customer service and verbal/telephone communication skills.
• Deep product knowledge related to kitchen/bath trends to answer customer questions and identify upselling opportunities.
• Ability to overcome objections by understanding customer needs and providing targeted solutions.
• Ability to build influential relationships and trust with key vendor partners.
• Ability to inspire teamwork with co-workers.

Benefits

• Direct hire employment type
• Competitive salary range of $21/hr - $23/hr