Sales Design Engineer

$90,000 - $125,000/Yr

Diversified Agency - Kenilworth, NJ

Full-time - Mid Level

Kenilworth, NJ

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Sales Design Engineer (SDE) at Diversified plays a crucial role in the pre-sales process by collaborating with Account Executives to provide technical expertise for various opportunity types, including Requests for Proposals (RFPs), Design-Build, and Design Consulting. The SDE is responsible for delivering all technical documentation required for each opportunity, which includes a complete bill of materials with pricing, labor estimates, and detailed scopes of work. This position requires the SDE to attend both in-person and virtual customer meetings, ensuring that they are well-versed in the customers' existing workflows, business needs, and technology strategies to design effective solutions that enhance the end-user experience. In addition to technical deliverables, the SDE will engage in discovery meetings to gather information about customer requirements and may conduct site surveys to obtain necessary design details. The role demands the ability to conceptualize and articulate technology solutions to customers with varying levels of technical knowledge. The SDE will also review RFPs, identify potential concerns, and submit technical RFIs as needed during the bidding process. Furthermore, the SDE will collaborate with internal teams to ensure that the solutions designed are feasible and supported by the technical operations team. The SDE is expected to maintain effective communication with Account Executives and customers throughout the project lifecycle, from initial meetings to the handoff to the Design Engineer after contract award. This position requires a proactive approach to problem-solving and the ability to provide high-quality deliverables consistently. The SDE will also participate in vendor product demonstrations and maintain relationships with manufacturer representatives and vendor partners to stay updated on the latest technologies and solutions.

Responsibilities

• Establish and maintain positive communication with Account Executives and Customers.
• Attend in-person and/or virtual discovery meetings to identify technology and business requirements.
• Conduct site surveys to obtain design space details when necessary.
• Conceptualize, define, and explain technology solutions to Customers with varying technical expertise.
• Validate solutions for standard RFP/RFQ and Consultant Design-Bid-Build opportunities.
• Review RFPs in detail and identify areas of concern for review by Account Executive or Director of Sales Engineering.
• Submit technical RFIs during the bid process as needed.
• Review architectural, electrical, and mechanical documentation related to infrastructure and equipment installation requirements.
• Provide consistent quality deliverables to Account Executives for proposals, including detailed equipment bills of materials, labor estimates, and technical scopes of work.
• Provide plan markups in Bluebeam and/or CAD to specify/coordinate infrastructure requirements for Architect/Customer and for internal handoff to Design Engineer after contract award.
• Participate in internal kick-off meetings with the assigned Project Team after contract award and provide knowledge transfer to assigned Design Engineer.
• Maintain communication with Design Engineer and review Drawing Package submittals prior to system implementation to ensure design intent is met.
• Participate in vendor product demonstrations/trainings in local office and/or remotely when hosted in other territory office locations.
• Maintain relationships with manufacturer representatives and vendor partners.

Requirements

• AVIXA CTS-D Certification (or pass certification exam within 6 months of hire).
• Certifications or training with at least one DSP platform (Biamp, QSC, etc.).
• Certifications or training with at least one control platform (Crestron, Extron, AMX, etc.).
• Certifications or training with at least one AV over IP platform (Crestron, Evertz, AMX, etc.).
• Certifications or training with at least one collaboration platform (Zoom, Webex, Teams, etc.).
• 5+ years of experience in audiovisual systems design.
• Minimum 3-5 years of design experience in the AV industry.
• Clear understanding of project phases (Programming, Design Development, Construction Documentation, and Contract Administration).
• Clear understanding of the construction process, installation, integration, and commissioning of audiovisual systems.
• Demonstrated knowledge of AV technology, equipment, facilities, and systems used for Corporate Clients.

Nice-to-haves

• Understanding of TCP/IP routing, ACL's, QoS, VLAN's and Wireless Access Points.
• Dante Experience.
• Detail oriented, independent, self-starter, with a positive outlook.
• Exceptional time management skills with a track record for meeting deadlines.
• Excellent communication skills.
• Excellent technical writing skills including grammar, spelling, and formatting preferred.
• Ability to analyze complex problems and communicate concise succinct solutions.
• Proficiency in AutoCAD or Bluebeam.

Benefits

• Competitive salary based on experience and market location.
• Comprehensive medical, financial, and other benefits package.
• Equal employment opportunities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information.