Sales Design Engineer

$90,000 - $125,000/Yr

Diversified Agency - Boston, MA

Full-time - Mid Level

Boston, MA

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Sales Design Engineer (SDE) at Diversified plays a crucial role in the pre-sales process by collaborating with Account Executives to provide technical expertise for various opportunity types, including Requests for Proposals (RFPs), Design-Build, and Design Consulting. The SDE is responsible for delivering all technical documentation required for each opportunity, which includes a complete bill of materials with pricing, labor estimates, and a detailed scope of work. This position requires the SDE to attend both in-person and virtual customer meetings, ensuring effective communication and understanding of customer needs. In the context of Design-Build and Design Consulting opportunities, the SDE will work closely with Account Executives to assess the existing workflows, operational needs, and technology strategies of customers. The goal is to design solutions that meet their functional requirements both now and in the future, with a strong emphasis on enhancing the end-user experience. The SDE will also be involved in site surveys to gather necessary design space details and will need to conceptualize and explain technology solutions to customers with varying levels of technical knowledge. The role involves reviewing RFPs in detail, identifying potential concerns, and submitting technical RFIs as needed. The SDE will also review architectural, electrical, and mechanical documentation to ensure compliance with installation requirements. Deliverables must be of consistent quality and include detailed equipment bills of materials, labor estimates, and technical scopes of work. The SDE will utilize tools like Bluebeam and CAD for plan markups to coordinate infrastructure requirements and will participate in internal meetings to ensure knowledge transfer to the assigned Design Engineer after contract awards. Maintaining relationships with manufacturer representatives and vendor partners is also a key aspect of this role.

Responsibilities

• Establish and maintain positive communication with Account Executives and Customers.
• Attend in-person and virtual discovery meetings to identify technology and business requirements.
• Conduct site surveys to obtain design space details when necessary.
• Conceptualize, define, and explain technology solutions to Customers with varying technical expertise.
• Validate solutions for standard RFP/RFQ and Consultant Design-Bid-Build opportunities.
• Review RFPs in detail and identify areas of concern for review by Account Executive or Director of Sales Engineering.
• Submit technical RFIs during the bid process as needed.
• Review architectural, electrical, and mechanical documentation related to installation requirements.
• Provide consistent quality deliverables to Account Executives for proposals, including detailed equipment bills of materials and labor estimates.
• Provide plan markups in Bluebeam and/or CAD to specify infrastructure requirements for Architects/Customers.
• Participate in internal kick-off meetings with the assigned Project Team after contract award and provide knowledge transfer to the assigned Design Engineer.
• Maintain communication with Design Engineer and review Drawing Package submittals prior to system implementation.
• Participate in vendor product demonstrations/trainings in local office or remotely.
• Maintain relationships with manufacturer representatives and vendor partners.

Requirements

• AVIXA CTS-D Certification (or pass certification exam within 6 months of hire).
• Certifications or training with at least one DSP platform (e.g., Biamp, QSC).
• Certifications or training with at least one control platform (e.g., Crestron, Extron, AMX).
• Certifications or training with at least one AV over IP platform (e.g., Crestron, Evertz, AMX).
• Certifications or training with at least one collaboration platform (e.g., Zoom, Webex, Teams).
• 5+ years of experience in audiovisual systems design.
• Minimum 3-5 years of design experience in the AV industry.
• Clear understanding of project phases (Programming, Design Development, Construction Documentation, and Contract Administration).
• Clear understanding of the construction process, installation, integration, and commissioning of audiovisual systems.
• Demonstrated knowledge of AV technology, equipment, facilities, and systems used for Corporate Clients.

Nice-to-haves

• Understanding of TCP/IP routing, ACL's, QoS, VLAN's, and Wireless Access Points.
• Dante Experience.
• Detail oriented, independent, self-starter with a positive outlook.
• Exceptional time management skills with a track record for meeting deadlines.
• Excellent communication skills.
• Excellent technical writing skills including grammar, spelling, and formatting.
• Ability to analyze complex problems and communicate concise solutions.
• Proficiency in AutoCAD or Bluebeam.

Benefits

• Competitive salary based on experience and market location.
• Comprehensive medical, financial, and other benefits package.