Sales Development Manager

$35,006 - $41,621/Yr

Camping World - French Camp, CA

Full-time - Mid Level

French Camp, CA

Motor Vehicle and Parts Dealers

About the position

Camping World is seeking a Sales Development Manager to contribute to the enterprise-wide sales initiative. This role focuses on driving sustainable financial growth by boosting sales and building strong customer relationships. The Sales Development Manager will oversee sales activities, manage a team, and ensure effective use of CRM systems to track performance metrics.

Responsibilities

• Oversee the management of sales activity from online leads, inbound phone calls, and unsold traffic to increase dealership traffic and convert them into sales opportunities.
• Maximize sales and profitability of the Business Development Center.
• Utilize CRM system to track departmental metrics including appointments, calls, sales, and contacts.
• Provide continuous coaching to develop and motivate Sales Development Representatives, fostering a positive atmosphere.
• Lead by example in appointment setting and metrics achievement.
• Support staff and customers by handling escalated customer engagements.
• Collaborate with management to educate Sales Associates on Business Development principles.
• Drive customer traffic through website management, including photo uploads and option additions.
• Stay informed about ongoing marketing campaigns to leverage them for increasing dealership traffic.
• Recruit, hire, and manage the performance of department employees.
• Maintain online reputation through active management of review sites and social media channels.
• Analyze metrics to drive continuous improvement in departmental performance.

Requirements

• Previous CRM experience preferred.
• High school diploma or equivalent.
• Effective communication and team building skills.
• Excellent computer skills with proficiency in Microsoft Office products.
• At least a year of prior Internet Sales Experience is a plus.
• Highly organized with great attention to detail.

Nice-to-haves

• VinSolutions experience is a huge plus!

Benefits

• Paid parental leave
• Health insurance
• Dental insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• On-the-job training
• Employee assistance program
• Vision insurance