Sales Development Representative (Accepting Applications for Future Openings)

Smartbear Software - Somerville, MA

Full-time - Entry Level

Somerville, MA

Professional, Scientific, and Technical Services

About the position

The Sales Development Representative (SDR) position at SmartBear is designed for individuals looking to advance their sales careers in a dynamic and collaborative environment. The role involves working closely with Account Executives and Sales Managers to strategize outreach efforts, manage inbound leads, and execute targeted campaigns to generate sales pipeline. Successful SDRs have the opportunity for rapid career advancement, with potential promotion to Account Executive within 9-12 months.

Responsibilities

• Work & qualify inbound leads via phone, email & chat
• Conduct high volume outreach (60-100 activities per day)
• Convert qualified conversations/leads to pipeline for sales team
• Collaborate with Account Executives to generate targeted Outbound campaigns
• Receive consistent training and enablement on product knowledge and sales skills

Requirements

• 1-2 years in a customer-facing role
• Strong communication skills
• Highly coachable with a strong willingness to learn
• Passionate desire to move up within a sales organization
• Local to our Headquarters in Somerville, MA

Benefits

• Career growth opportunities
• Investment in employee success
• Celebration of employee birthdays with time off
• Holistic approach to employee well-being
• Diversity and inclusion initiatives