Knowbe4 - Clearwater, FL
posted 2 months ago
The Sales Development Representative (SDR) at KnowBe4 plays a crucial role in the sales process by reaching out to potential customers, qualifying their interest, and passing them on to the assigned Territory/Account Executive(s). This position is designed for individuals who are eager to start their careers in sales, particularly within the IT security field. The SDR will engage with prospects primarily through phone and email communications, aiming to generate interest in KnowBe4's security awareness training and simulated phishing platform. The role requires a proactive approach to outreach, as well as the ability to gauge the interest of prospects effectively. In addition to outreach, the SDR will be responsible for maintaining organized records of interactions with prospects and ensuring that qualified leads are efficiently passed to the appropriate sales representatives. The ideal candidate will possess excellent communication skills, both verbal and written, and will be comfortable using various sales tools and CRM systems. A friendly demeanor and a persistent attitude are essential, as it may take multiple attempts to connect with potential customers. The SDR will also need to demonstrate strong organizational skills and a results-oriented mindset to succeed in this fast-paced environment. KnowBe4 prides itself on fostering a welcoming workplace culture that encourages professional development and personal expression. The company has been recognized as a great place to work and values transparency, ownership, and continuous improvement among its employees. Whether working remotely or in-person, the SDR will be part of a dynamic team that engages in various fun activities, from team lunches to trivia competitions, making every day enjoyable.