Sales Development Representative - Hybrid

TransUnion - Boca Raton, FL

Full-time - Entry Level

Hybrid - Boca Raton, FL

Administrative and Support Services

About the position

TransUnion is seeking a Sales Development Representative (SDR) to join our dynamic team in a hybrid work environment. This full-time, entry-level position is designed for individuals looking to kickstart their career in sales, with the potential to transition into a full-time role as an Account Manager or Account Executive. The SDR will play a crucial role in identifying and engaging new customers, making approximately 60 outbound sales calls per day. These calls will include a mix of leads, accounts applying for access, and follow-ups with existing accounts. The SDR will receive comprehensive training to understand our sales processes, industry standards, and product offerings, particularly focusing on our TLOxp solution. In this role, you will collaborate closely with Account Executives, Account Managers, and other team members to gain insights across various sales verticals. You will be responsible for documenting all sales activities in Salesforce, managing follow-ups with prospects, and ensuring a smooth handoff of new opportunities to the Account Executive team. The SDR will also develop a solid understanding of relevant regulations, such as the Fair Credit Reporting Act and the Driver's Privacy Protection Act, through internal training. This position offers a unique opportunity to grow within the company while working with innovative products and cutting-edge technology.

Responsibilities

• Conduct approximately 60 outbound sales calls per day, targeting leads and existing accounts.
• Drive customer interest and book product demos.
• Document all sales activities in Salesforce to manage sales activities and follow-ups with prospects.
• Build knowledge of how to position and sell the TLOxp solution.
• Collaborate with the sales manager to drive detailed sales campaigns and uncover leads in specific vertical markets.
• Ensure a smooth handoff of new opportunities to the Account Executive team for onboarding new customers.
• Develop knowledge of relevant regulations through internal training.
• Reconnect with uncontacted or minimally contacted leads and attempt to book demos for qualified new prospects.
• Disqualify leads that do not meet TransUnion requirements.
• Utilize a consultative sales process to identify customer needs and offer solutions.

Requirements

• 0-2 years of experience or relevant internship experience in inside sales.
• Demonstrated aptitude in sales or marketing techniques with proven ability to cultivate customer relationships.
• Team player who works collaboratively with peers and management.
• Proficiency with technology, including all Microsoft Office Solutions.
• Accountability for exceeding KPI goals and ownership of actions.
• Superior verbal and written communication skills.

Nice-to-haves

• Experience with Salesforce or similar CRM tools.
• Familiarity with the Fair Credit Reporting Act and related regulations.

Benefits

• Flexible time off for exempt associates.
• Paid time off for non-exempt associates.
• Tuition reimbursement.
• 10 weeks of parental leave with gradual return.
• Adoption assistance.
• Fertility coverage.
• Spousal and domestic partner benefits.
• Charity gift matching.
• Employee stock purchase plan.
• Retirement contributions with employer match.
• Organizational growth potential through online learning platform and guided career tracks.
• Access to TransUnion's Employee Resource Groups.