Sales Development Representative, Inbound Team

$50,000 - $83,500/Yr

We Work Management - New York, NY

Full-time - Entry Level

New York, NY

Real Estate

About the position

WeWork is seeking a Sales Development Representative for its Inbound Team in New York City. This full-time role involves working closely with a successful team to achieve sales goals and enhance the WeWork experience for potential members. The representative will be responsible for nurturing leads, qualifying inbound inquiries, and ensuring high conversion rates for booked tours and meetings. This position is pivotal in supporting the sales process and providing exceptional customer service to prospects.

Responsibilities

• Work with a team of Sales Development Representatives
• Nurture, develop, and handoff leads that ultimately result in booked tours/meetings set with our Leasing Team
• Carry out processes implemented by the National Inbound Manager
• Provide regular updates to your team about objectives and processes
• Develop and handoff leads through sales processes
• Work with the SMB Strategy Team to achieve team goals
• Work with automation platforms to efficiently input and track data
• Own the sales process: inbound lead qualification, prospecting, pipeline building and opportunity identification
• Support the Inbound team in achieving team goals
• Work towards/maintain 100% building occupancy through achieving booked tour goals/meetings set
• Communicate the WeWork brand and lifestyle to ensure the highest conversion rate of booked tours/meetings set
• Provide unmatched customer service to potential prospects

Requirements

• Bachelor's Degree
• At least 1-2 years of sales experience in startups and/or entrepreneurial environments
• Track record of sales in cold calling and emailing
• Comfortable using marketing automation platforms and CRM, with Salesforce experience highly desirable
• Demonstrated experience in prospecting, developing, and handoff sales
• Experience in customer service and relationship building
• Experience working on a team and leading a team player mentality
• Strong work ethic and entrepreneurial spirit
• Excellent communication, writing, and presentation skills
• Exceptional organization skills and multi-tasking skills

Nice-to-haves

• Experience in customer service and relationship building are highly desirable
• Sales experience in cold calling and emailing are helpful

Benefits

• 20 days of PTO
• 11 paid holidays
• 80 hours of paid sick time per full calendar year
• 16 weeks paid parental leave
• Competitive healthcare benefits
• 401k plan
• Life and AD&D insurance