Sales Development Representative, Inbound

$50,000 - $50,000/Yr

WeWork - New York, NY

Full-time - Entry Level

New York, NY

Real Estate

About the position

WeWork is currently seeking a Sales Development Representative to join our Inbound team in New York City. This full-time position will report directly to a National Inbound Manager and is crucial in helping to execute and achieve team sales goals. As a Sales Development Representative, you will be on the front lines of the sales process, engaging with potential clients and nurturing leads to ultimately result in booked tours and meetings with our Leasing Team. We are looking for individuals who are not only passionate about the WeWork experience but also understand the importance of delivering exceptional customer service to our prospects. In this role, you will work collaboratively with a team of Sales Development Representatives, nurturing and developing leads through the sales process. You will be responsible for providing regular updates to your team about objectives and processes, ensuring that everyone is aligned and working towards common goals. Your responsibilities will include qualifying inbound leads, prospecting, pipeline building, and opportunity identification. You will also be expected to communicate the WeWork brand and lifestyle effectively to ensure the highest conversion rates of booked tours and meetings. The ideal candidate will possess a strong work ethic and an entrepreneurial spirit, as WeWork is a key player in the future of workspace solutions. This means that you will be given significant responsibility and autonomy, allowing for innovation in developing processes and programs that could benefit the company and create opportunities for personal and career growth. Excellent communication, writing, and presentation skills are essential, along with exceptional organizational and multi-tasking abilities. Join us on our journey to empower tomorrow's world at work and help redefine the future of work.

Responsibilities

• Work with a team of Sales Development Representatives
• Nurture, develop, and handoff leads that ultimately result in booked tours/meetings set with our Leasing Team
• Carry out processes implemented by the National Inbound Manager
• Provide regular updates to your team about objectives and processes
• Develop and handoff leads through sales processes
• Work with the SMB Strategy Team to achieve team goals
• Work with automation platforms to efficiently input and track data
• Own the sales process: inbound lead qualification, prospecting, pipeline building and opportunity identification
• Support the Inbound team in order to achieve team goals
• Work towards/maintain 100% building occupancy through achieving booked tour goals/meetings set
• Communicate the WeWork brand and lifestyle to ensure the highest conversion rate of booked tours/meetings set
• Provide unmatched customer service to potential prospects to ensure an excellent start to their member experience

Requirements

• Bachelor's Degree
• At least 1-2 years of sales experience in startups and/or entrepreneurial environments
• Track record of sales in cold calling and emailing
• Comfortable using marketing automation platforms and CRM - Salesforce experience highly desirable
• Demonstrated experience in prospecting, developing, and handoff sales
• Experience in customer service and relationship building
• Experience working on a team and leading a team player mentality
• Strong work ethic and entrepreneurial spirit
• Excellent communication, writing, and presentation skills
• Exceptional organization skills and multi-tasking skills

Nice-to-haves

• Experience in customer service and relationship building are highly desirable
• Salesforce experience highly desirable

Benefits

• 20 days of PTO
• 11 paid holidays
• 80 hours of paid sick time per full calendar year
• 16 weeks paid parental leave
• Competitive healthcare benefits
• 401k plan
• Life and AD&D insurance