Sales Development Representative - Maritime SaaS

Shipin Systems - Newton, MA

Full-time - Mid Level

Newton, MA

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About the position

The Sales Development Representative (SDR) at ShipIn Systems plays a crucial role in driving sales for the maritime industry by managing both outbound and inbound sales efforts. This position is essential for supporting the sales team, ensuring a smooth customer journey, and leveraging maritime industry knowledge to engage effectively with potential clients.

Responsibilities

• Conduct outreach to potential clients through outbound efforts and respond to inbound leads.
• Engage prospects effectively to introduce ShipIn Systems' value proposition, qualifying their needs, and scheduling follow-up meetings.
• Manage and update the sales pipeline, tracking leads and ensuring timely follow-ups.
• Ensure that all information is kept up-to-date within the CRM system to facilitate a seamless sales process.
• Accurately document each interaction and progress in the CRM.
• Maintain meticulous records to provide the sales team with insights, improve sales strategies, and contribute to forecasting efforts.
• Work closely with Account Executives and other sales team members to ensure a smooth handoff of qualified leads and assist with any follow-up required.
• Apply maritime industry knowledge to engage with potential clients effectively, understanding specific industry pain points and positioning solutions that address their needs.

Requirements

• 5+ years in a sales development or similar role, ideally within the maritime industry or related B2B sectors.
• Excellent verbal and written communication skills, with the ability to engage prospects confidently and persuasively.
• Proficiency in using CRM systems (e.g., Salesforce, HubSpot) for pipeline management, lead tracking, and documentation.
• Strong organizational skills, with an emphasis on accuracy in documentation and attention to detail in managing the sales pipeline.
• Ability to work independently, stay motivated, and meet individual and team targets.

Nice-to-haves

• Familiarity with maritime operations, industry challenges, and regulatory frameworks.
• Experience in SaaS sales or software solutions for B2B clients.
• Additional language skills relevant to maritime regions (e.g., Greek, Spanish) are a plus.

Benefits

• Competitive salary range of $72K - $91.2K per year.
• Opportunities for professional development and growth within the company.