Vonage - Atlanta, GA
posted 2 months ago
Vonage is a global cloud communications leader that helps businesses accelerate their digital transformation through our fully programmable Unified Communications, Contact Center Applications, and Communications APIs. The API business unit focuses on API/CPaaS solutions which empower organizations with a customizable, omnichannel communications infrastructure, enabling them to connect with customers on their preferred channels throughout their journeys. With our easy-to-use APIs, global platform, and expert support, customers can abstract the complexity of communications and engage with customers in ongoing conversations. As an outbound Business Development Representative, you will be responsible for creating, identifying, and qualifying new sales opportunities. Your final goal will be to schedule meetings with qualified prospects and pass them on to the direct sales teams as qualified opportunities. As a Vonage API outbound Sales representative, you will be the very first point of contact a potential customer will have with Vonage and play a vital role not only in generating sales pipeline but also in helping us refine sales and marketing strategy based on your interactions and successes with prospects. There are tremendous growth opportunities within this position and team, and we expect our SDRs to develop their sales careers further throughout the organization. In this role, you'll conduct prospecting, lead generation, and lead qualification activities, including scheduling appointments for Account Managers through various channels such as phone/video calls, emails, and LinkedIn. You will utilize creative internet research and social media monitoring/messaging, including LinkedIn Navigator and other sales tools, to identify new leads aligned with our product offerings and market needs. Tailoring sales campaigns by researching prospects' goals, market trends, and pain points, you will create customized materials such as email templates, presentations, and videos. You will qualify customers' needs and challenges to understand where Vonage API solutions could help, gather actionable information on clients' needs, and maintain detailed records in our CRM system. Collaboration with marketing, account managers, and sales leadership will ensure consistent messaging and alignment in territory strategy, while achieving and exceeding monthly targets for qualified appointments and new sales opportunities.