Sales Development Representative, PlugShare Products

Evgo Services - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Electrical Equipment, Appliance, and Component Manufacturing

About the position

The Sales Development Representative at PlugShare will play a crucial role in managing client accounts and supporting business development efforts within the Data Products Group. This position involves engaging with clients, presenting product features, and collaborating with marketing and business development teams to enhance sales messaging. The ideal candidate should be passionate about electric vehicles and possess strong organizational and problem-solving skills.

Responsibilities

• Maintain a working knowledge of PlugShare's Data Product features & functions and contribute ideas for product improvements.
• Work with the business development team to triage inbound sales and business development inquiries in Zendesk.
• Identify workflow problems and actively propose solutions.
• Draft proposals, manage and update contracts, including agreement renewals.
• Manage and secure purchase orders (POs).
• Act as a liaison with accounting staff to maintain accurate billing and timely revenue reporting.
• Ensure Data Products FAQs on the PlugShare website are always up-to-date and comprehensive.
• Manage client supplier portals and invoicing processes, staying on top of needed invoices for new clients and renewals.
• Create and send invoice orders to accounts receivable.

Requirements

• 3-5 years of Account Management, Customer Success, or other customer-facing positions.
• A 4-year degree (e.g., BA, BS).
• Ability to work autonomously and be self-directed in the face of conflicting priorities.
• Intellectual curiosity, with the ability to quickly gain new subject matter expertise.
• Strong interpersonal and written/verbal communication skills, comfortable in a customer-facing role.
• Highly organized, with a demonstrated ability to manage multiple competing priorities simultaneously.
• Great collaborator, adept at working with cross-functional teams including marketing, business development, senior leadership, engineering, and accounting.
• Demonstrated interest and knowledge in the electric vehicle/sustainable energy industry is a huge plus.
• Experience with Salesforce, Zendesk, and other tools is a plus.

Nice-to-haves

• Experience with Salesforce and Zendesk.

Benefits

• Health insurance
• Life insurance
• Disability insurance
• Unbounded paid time off including parental leave
• 401(k)
• Discretionary target cash bonuses
• Restricted stock units (subject to Board Approval)