Sales Development Representative - Portuguese Speaking

$90,000 - $95,000/Yr

Dynatrace - Waltham, MA

Full-time - Entry Level

Waltham, MA

Publishing Industries

About the position

The Sales Development Representative (SDR) at Dynatrace plays a crucial role in identifying and qualifying sales opportunities for our Application Performance Management (APM) software. This position is designed for individuals who are passionate about technology and have a strong desire to contribute to the sales process. The SDR will work closely with field sales representatives and the marketing team to generate demand and qualify leads effectively. This role requires a proactive approach to prospecting and a deep understanding of the accounts being targeted. As an SDR, you will be responsible for profiling assigned accounts and driving outbound prospecting efforts to generate new business. This includes making calls to senior IT management at Fortune 1000 companies, such as Chief Technology Officers (CTOs), Chief Information Officers (CIOs), and Directors of IT Operations. You will conduct thorough research on accounts using various tools, including Google, LinkedIn, and Jigsaw, to develop a comprehensive understanding of their business issues and relevant information. In addition to lead qualification, the SDR will execute database and telemarketing programs aimed at increasing attendance at events and seminars, as well as creating awareness for current product promotions. Educating prospects about Dynatrace's enterprise solutions is a key aspect of this role, and you will utilize Salesforce.com to track your activities and progress. Regular attendance at weekly territory forecast meetings is expected, where you will update the team on your identified activities and work towards meeting defined metrics goals. Your input will also be valuable to the marketing team, providing feedback on the quality of leads generated from marketing programs.

Responsibilities

• Qualify leads and prospects based on defined criteria.
• Profile assigned accounts and drive outbound prospecting to generate new business.
• Call into senior IT management at Fortune 1000 companies as part of lead development and qualification.
• Conduct research on accounts using tools like Google, LinkedIn, and Jigsaw.
• Develop an understanding of the account's business issues and relevant information.
• Execute database and telemarketing programs to increase attendance at events and create awareness for product promotions.
• Educate prospects about Dynatrace enterprise solutions.
• Use CRM-Salesforce.com to track activities.
• Attend weekly territory forecast meetings and update the team on progress of identified activities.
• Work to meet defined metrics goals.
• Provide input to marketing including feedback on quality of leads from marketing programs.

Requirements

• College diploma/university degree required.
• Fluent understanding of Portuguese required.

Nice-to-haves

• Understanding of IT operations management solutions a plus.
• Experience using a CRM preferred, specifically Salesforce.com.
• High level of commitment to exceptional customer service and relationship building.
• Strong written and verbal communication skills.
• Strong problem solving, organizational and interpersonal skills.
• Ability to work both individually and in a team environment.
• Self-motivated with the ability to work in a fast-paced and constantly changing environment.

Benefits

• Unlimited personal time off
• Commission-based structure
• Medical/dental benefits
• Company matching 401(k) plan for retirement
• Competitive compensation
• Company-sponsored premium benefits
• Vacation/holidays