Sales Development Representative (SDR)

$50,000 - $50,000/Yr

Care.com - Dallas, TX

Full-time - Entry Level

Dallas, TX

Administrative and Support Services

About the position

The Sales Development Representative (SDR) for LifeMart at Care.com plays a crucial role in acquiring new merchant partnerships for the LifeMart platform. This position is centered around expanding LifeMart's merchant base by collaborating with top-tier brands that are eager to engage with LifeMart's highly involved employee and member groups. The SDR will be responsible for understanding the needs of both clients and members to secure partnerships with a diverse range of product and service providers. The ideal candidate will have a strong background in direct-to-consumer member acquisition channels and metrics, which will be essential in aligning LifeMart with each merchant's acquisition strategy effectively. In this role, the SDR will conduct outbound outreach to potential merchants, introducing them to the LifeMart platform and driving direct sales efforts to establish a robust portfolio of potential merchant partners. The responsibilities include developing, pitching, and negotiating high-level merchant partnerships, overseeing due diligence processes for onboarding new partners, and securing competitive offers to maximize savings opportunities for LifeMart members. The SDR will also negotiate and finalize marketing and partner agreements, facilitate merchant onboarding, and provide sales and account management support as needed. Additionally, the SDR will serve as a subject matter expert and primary contact for Client Account Managers regarding new merchant plans and pipeline, while monitoring performance against sales funnel metrics. This position requires a proactive and entrepreneurial mindset, with a strong customer-centric approach. The SDR must be detail-oriented, possess exceptional organizational and problem-solving skills, and demonstrate a track record of negotiating favorable financial terms and deals consistently. Collaboration and teamwork are essential, as the SDR will work closely with colleagues to support various initiatives and complete tasks effectively. Care.com values diversity and inclusion in the workplace, and the SDR will be expected to contribute to this commitment.

Responsibilities

• Responsible for finding and qualifying potential leads, contacts, and opportunities.
• Outbound outreach to potential merchants to introduce the LifeMart platform.
• Drive direct sales efforts to establish a portfolio of potential merchant partners.
• Develop, pitch, and negotiate high-level merchant partnerships.
• Oversee due diligence processes for onboarding new merchant partners.
• Secure competitive offers to maximize savings opportunities for LifeMart members.
• Negotiate and finalize marketing and partner agreements.
• Facilitate merchant onboarding and hand off new accounts to the LifeMart Client Services Team seamlessly.
• Provide sales and account management support as needed.
• Serve as a subject matter expert and primary contact for Client Account Managers regarding new merchant plans and pipeline.
• Monitor performance against sales funnel metrics.

Requirements

• Bachelor's Degree required.
• 2-3 years of sales experience or relevant background.
• Affiliate marketing industry experience preferred.
• Strong business development, relationship management, and strategic planning skills.
• Excellent written and verbal communication, as well as interpersonal skills.
• Entrepreneurial mindset, customer-centric approach, and ability to work autonomously.
• Track record of negotiating favorable financial terms and deals consistently.
• Exceptional organizational, problem-solving, and time management abilities.
• Detail-oriented with strong multitasking skills.
• Demonstrated success in managing multiple assignments efficiently.
• Collaborative team player willing to support colleagues and complete tasks effectively.

Nice-to-haves

• Proficiency in advertising sales, performance-based deal structures, and consultative sales techniques.

Benefits

• 401(k) matching
• Disability insurance
• Health insurance
• Paid time off