Dish - Chandler, AZ

posted 2 months ago

Full-time - Entry Level
Chandler, AZ
Broadcasting and Content Providers

About the position

As a Sales Development Representative (SDR) at DISH, you will be part of an award-winning Inside Sales & Retention team that plays a crucial role in influencing customer decision-making. This position is designed for individuals who are eager to develop their sales skills and build a long-term career in a dynamic environment. DISH has been a leader in the connectivity industry for over 40 years, and as part of our team, you will be selling the value of our products and services to both new and existing customers through a consultative approach. This role is 100% inbound, meaning you will not be required to make cold calls, allowing you to focus on providing exceptional service and building relationships with customers. In this position, you will have the opportunity to sell DISH and Boost Mobile products and services, assess customer needs, and offer tailored solutions that provide the best value. You will be expected to demonstrate resilience in the face of challenges, manage your time effectively, and continuously seek to learn and improve your sales techniques. Building and maintaining strong customer relationships will be key to your success, as will documenting customer information accurately to ensure a seamless service experience. DISH is committed to your success, providing comprehensive training and development resources to help you excel in your role and advance your career. The compensation structure is designed to reward your efforts, with a base pay of $17.75 per hour and uncapped commission potential. Top performers can earn significantly more, with target compensation around $64,000 per year. Additionally, you will have access to a range of benefits, including medical, dental, and vision insurance, paid time off, a 401(k) plan with company matching, and opportunities for professional growth and development.

Responsibilities

  • Successfully sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer's needs and offer the best value
  • Demonstrate resilience to bounce back from challenges and maintain focus on larger goals
  • Effectively manage time and be open to learning new methods
  • Build and maintain customer relationships
  • Document customer information including demographic and billing details
  • Provide excellent customer service and ensure customer satisfaction

Requirements

  • Excellent verbal, written, and interpersonal communication skills
  • High school diploma; college graduates preferred
  • Ability to work full-time, on-site in one of our Direct Sales facilities
  • Open availability to work provided schedules
  • Possess a smartphone or other device with an active network connection

Nice-to-haves

  • Experience in sales or customer service
  • Familiarity with DISH products and services

Benefits

  • Paid training and ongoing development
  • Medical, dental, and vision insurance benefits
  • Paid time off
  • 401(k) with company-matched funds
  • Employee stock purchase plan
  • Tuition reimbursement
  • Complimentary DISH TV programming at home
  • Discounted Sling TV and Boost Mobile plans
  • Rewards and Recognition program offering food days, prizes, and trips
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