Sales Development Representative (SDR)

$36,920 - $64,000/Yr

Dish - Apache Junction, AZ

Full-time - Entry Level

Apache Junction, AZ

5,001-10,000 employees

Broadcasting and Content Providers

About the position

The Sales Account Executive position at DISH, an EchoStar company, offers a unique opportunity to join a dynamic team that is focused on providing exceptional customer service and sales support. This role is part of our award-winning Inside Sales & Retention team, which plays a crucial role in influencing customer decision-making by effectively selling the value of DISH's products and services. The position is entirely inbound, meaning that Sales Account Executives will engage with new and existing customers without the pressure of cold calling. This allows for a more consultative approach to sales, where the focus is on understanding customer needs and providing tailored solutions. As a Sales Account Executive, you will be responsible for successfully selling DISH and Boost Mobile products and services. This involves assessing each customer's needs and offering the best value based on their specific requirements. The role requires resilience and the ability to bounce back from challenges while maintaining focus on larger sales goals. Time management skills are essential, as you will need to effectively manage your schedule and be open to learning new sales methods to advance your career as a sales contributor. Building and maintaining strong customer relationships is a key aspect of this position. You will document customer information, including demographics and billing details, to ensure a seamless customer experience. Providing excellent customer service is paramount, as you will listen to customer feedback and ensure their satisfaction with DISH's offerings. The position not only provides a platform for developing sales skills but also offers a long-term career path within a company that generates over $17 billion in revenue.

Responsibilities

• Successfully sell DISH and Boost Mobile products and services to new and existing customers.
• Assess each customer's needs and offer the best value.
• Demonstrate resilience and the ability to bounce back from challenges while maintaining focus on larger goals.
• Effectively manage time and be open to learning new methods to advance as a sales contributor.
• Build and maintain customer relationships.
• Document customer information including demographic and billing details.
• Provide excellent customer service, listen to the customer, and ensure their satisfaction.

Requirements

• Excellent verbal, written, and interpersonal communication skills.
• High school diploma; college graduates preferred.
• Must be able to work full-time, on-site in one of our Direct Sales facilities.
• Must have open availability to work provided schedules.
• Pre-employment screen, which may include a drug test.
• Have a smartphone or other device with an active network connection.

Nice-to-haves

• Experience in sales or customer service roles.
• Familiarity with DISH products and services.

Benefits

• Paid training and ongoing development to maximize career potential.
• Medical, dental, and vision insurance benefits.
• Paid time off.
• 401(k) with company-matched funds.
• Employee stock purchase plan.
• Tuition reimbursement.
• Complimentary DISH TV programming at home, plus discounted Sling TV and Boost Mobile plans.
• Rewards and Recognition program offering food days, high-value prizes, and elaborate trips.