Sales Development Representative

Levitate - Raleigh, NC

Full-time - Entry Level

Raleigh, NC

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

Levitate's employees share a very important mission and goal: helping small businesses grow and thrive. We all contribute to this goal in unique ways, and that's why we prioritize helping our staff identify their strengths and find genuine fulfillment in their roles. Across every team and department at Levitate, you'll find friendship, enthusiasm, intelligence, and drive. In our pursuit to make the world a more creative and entrepreneurial place, we keep our company's five core values at the center of everything we do: Creating magic, Showing customer empathy, Making data-driven decisions, Focusing on solutions, not problems, and Making small improvements every day. Being a Sales Development Representative (SDR) at Levitate is a very special and important part of our organization. SDRs are our small business clients' first impression of Levitate and the crucial first point of connection where we identify opportunities to elevate and transform clients' outreach strategies. Our SDRs are hungry for success, eager to learn, and heavily supported through hands-on training as they grow into Account Executives (AE) through our accelerated promotion plan. We pride ourselves on preparing our SDRs for promotion to an AE role within a timeframe of 6-9 months—and our AE organization contains a structured, intuitive career path for employees to grow through. A Day in the Life of a Levitate SDR includes focusing on outbound prospecting small businesses across the U.S. with leads that are provided to you, making approximately 130 cold calls. You will book demos for your Senior Account Executives and ramp up to 3 demos per day over time and with training. Your manager will connect with you for 1:1 coaching that focuses on helping you improve through call reviews, role-playing, and more. Once prospects are booked, you will reach out and confirm their attendance at their scheduled demo. You'll help drive strategic, top-of-the-funnel lead generation through targeted cold-calling. Through your strong organizational skills, you will consistently update your activities, opportunities, and account information in our CRM.

Responsibilities

• Focus on outbound prospecting small businesses across the U.S. with provided leads (approximately 130 cold calls).
• Book demos for Senior Account Executives and ramp up to 3 demos per day over time and with training.
• Engage in 1:1 coaching with your manager to improve through call reviews and role-playing.
• Confirm attendance of booked prospects for their scheduled demos.
• Drive strategic, top-of-the-funnel lead generation through targeted cold-calling.
• Consistently update activities, opportunities, and account information in the CRM.

Requirements

• Previous cold calling experience is a plus, but not required.
• Strong desire to succeed and build a career in sales.
• Ability to self-motivate and succeed in a fast-paced role.
• Willingness to ask for help and an openness to being coached.
• Ability to multitask, organize, and prioritize work.

Nice-to-haves

• Experience in sales or customer service roles.
• Familiarity with CRM software.

Benefits

• Daily catered lunches from locally-owned restaurants and diverse snack offerings.
• Employee-led groups (run club, disc golf club, and book club) that inspire and build relationships.
• Opportunities to volunteer with local organizations that align with staff passions.
• Flexible PTO for strong work-life balance.
• Paid parental leave for support and flexibility as families grow.
• Extensive benefit options including healthy lifestyle reimbursement, 401(k) matching, HSA/FSA, dental, vision, and mental health coverage.
• Culture Crew and Emerging Leader programs for employee leadership development and inclusivity.