Sales Development Representative

$20,000 - $50,000/Yr

Pushpay - Atlanta, GA

Full-time - Entry Level

Remote - Atlanta, GA

501-1,000 employees

Professional, Scientific, and Technical Services

About the position

In this role at Pushpay, you will serve as the first point of contact for potential clients, embodying the company's values of passion, professionalism, and approachability. Your primary responsibility will be to make outbound calls to individuals and organizations, particularly churches and nonprofits, who have shown interest in Pushpay's services or who fit the profile of strong potential customers based on market analysis. This position is crucial as it directly impacts the company's growth and client engagement strategies. You will be working in a call center environment that is metric-driven, where your performance will be constantly monitored to ensure that you meet the established targets. Your daily tasks will include making a minimum of 75 cold calls, sending emails, and utilizing text messaging to qualify leads for the Pushpay platform. You will also be responsible for scheduling appointments between prospects and Account Executives, aiming for 1-2 appointments per day. The role involves facing rejection frequently, as you may encounter prospects who are not interested, hang up, or respond rudely. However, the goal is to have meaningful conversations that help you understand the challenges faced by these organizations and communicate how Pushpay can provide solutions. You will leverage best-in-class software tools like Salesforce and Outreach to manage your prospect pipeline effectively. Collaboration with a team of like-minded individuals will be essential as you work together to achieve collective targets. The position requires prolonged periods of sitting at a desk and working on a computer, emphasizing the need for resilience and a positive attitude in both team interactions and customer engagements. Pushpay is recognized for its commitment to employee support and development, as evidenced by its ranking as one of Washington's 100 Best Companies to Work For and its accolades from BuiltIn as one of the Best Places to Work in Seattle and Dallas. The company values diversity and inclusion, ensuring equal opportunity for all team members.

Responsibilities

• Make outbound calls, emails, and text messages to qualify churches and nonprofits for the Pushpay platform.
• Achieve a minimum of 75 cold outbound calls to potential customers each day.
• Schedule 1-2 appointments per day between prospects and Account Executives.
• Engage in meaningful conversations with prospects to understand their challenges and how Pushpay can assist them.
• Utilize software like Salesforce and Outreach to build and manage your prospect pipeline.
• Collaborate with a team to achieve sales targets.
• Adapt to a call center environment that is metric-driven and involves constant performance monitoring.

Requirements

• 1+ years of inside sales experience preferred, but not required.
• Experience in a fast-paced phone environment.
• High school diploma or equivalent required; BS/BA preferred.
• Excellent phone communication skills, courteous and well-spoken.
• Ability to connect business needs to solutions effectively.
• Strong computer skills, proficient in Mac OSX and Google Platforms; experience with Salesforce and Outreach is a plus.
• Demonstrated positivity and resilience in team and customer interactions.
• Strong written and verbal communication skills.
• Ability to lift up to 15 pounds occasionally.

Nice-to-haves

• Natural curiosity and a desire to ask questions to understand client needs better.

Benefits

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee.
• 70% employer-paid premiums for Medical PPO Plan for employees and dependents.
• 401K match.
• Remote work options in approved states; Hybrid work available for local employees in Redmond, WA or COS, CO.
• 12 paid company holidays.
• 2 paid Volunteer Time Off days.
• 15/20/25 days of PTO, starting with 15 days and increasing with tenure and seniority.
• Paid parental and adoption leave.