Sales Development Representative

Gemshelf - Stamford, CT

Full-time - Entry Level

Stamford, CT

Publishing Industries

About the position

We're on the lookout for a prospecting superstar with the singular focus to prospect and nurture relationships to initiate engagement. Our results focused Sales Development Representative is charged with driving our growth by building connections with prospective clients. If you excel in written communication, are proactive in follow-up, and have a talent for initiating engagement, this role is for you! At Shelf, we provide the best in class marketing support, automation, lead generation and CRM tools. You bring your ambition, hunter mindset and passion for technology sales. Together, our mission is to empower humanity with better answers everywhere. The Sales Development Representative (SDR) is pivotal in developing new business opportunities through targeted outreach and effective lead engagement. This role is essential in managing the funnel from initial stages of the sales process, particularly in conducting discovery conversations to qualifying leads and setting up meetings for the sales team. Success in this role requires strong communication skills, persistence, and a strategic approach to nurturing prospects.

Responsibilities

• Initiate contact with potential customers through cold calls, emails, and social media to build a strong top-of-funnel pipeline.
• Conduct discovery calls to understand prospects' needs, pain points, and goals, ensuring a strong fit for our solutions.
• Qualify leads based on set criteria and engage in timely follow-up communication to nurture prospects and move them through the pipeline.
• Document all outreach, conversations, and follow-up activities accurately in our CRM, ensuring a well-organized approach to pipeline management.
• Work closely with Account Executives and Sales Managers to align on target accounts, develop strategic outreach, and transition leads effectively.
• Consistently meet weekly and monthly activity metrics and lead conversion targets to drive growth.

Requirements

• 2+ years in an SDR role in B2B SaaS
• Exceptional Writing and Follow-Up Skills: Clear, concise, and persuasive written communication skills are essential for engaging prospects and maintaining meaningful follow-up.
• Strong listening and questioning skills to uncover prospects' needs and accurately assess fit during discovery calls.
• Proactive, confident approach to starting conversations, building rapport, and maintaining continuous engagement with potential customers.
• Able to manage multiple prospects and tasks simultaneously while maintaining thorough records in CRM systems.
• Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience).
• Experience with CRM tools (e.g., Salesforce, HubSpot) and other lead generation platforms such as LinkedIn Sales Navigator.
• Demonstrated ability to work independently, set and exceed personal goals, and take initiative within a structured team environment.

Benefits

• Competitive starting salary, with additional bonus opportunities (based on team and individual investment performance)
• Generous equity grant in the form of company stock options
• Open PTO
• Comprehensive health and wellness packages