Sales Development Representative

Henry Schein - Austin, TX

Full-time - Entry Level

Onsite - Austin, TX

Miscellaneous Manufacturing

About the position

The Sales Development Representative (SDR) at Henry Schein is a pivotal role responsible for prospecting, qualifying, and generating sales leads for the company's business solutions and services. This position supports the Account Executive representatives by promoting awareness and soliciting attendance for the bi-annual Business of Dentistry (BDC) conference. The SDR will primarily generate leads through outbound telesales efforts, targeting Henry Schein One customers who are not currently utilizing all available software solutions. The role requires a proactive approach to sales, with targeted customer lists provided by Sales Management and Marketing to enhance self-generated efforts. In this role, the SDR will spend approximately six hours each workday generating sales-qualified leads from marketing inquiries directed to the Henry Schein One sales teams. Additionally, two hours will be dedicated to covering inbound sales inquiries. The SDR will engage with customers who are not currently using the company's business solutions and services, ensuring that all leads and opportunities are updated and maintained in Salesforce, including tracking sales stages and next assigned task dates until they are handed over to a sales specialist or account executive. The position demands a high level of activity, with expectations of making a minimum of 50-80 outbound calls per day, aiming to hold at least 10 meaningful conversations and generate a minimum of five scheduled opportunities for Account Executives each day. The SDR will also participate in special projects, such as events or lead registrations from partners, and will be responsible for adhering to company standards regarding the quality and quantity of work performed, as well as compliance with all company policies and procedures.

Responsibilities

• Generate sales qualified leads from marketing inquiries for the Henry Schein One sales teams.
• Cover inbound sales inquiries to HS1.
• Call on Henry Schein One customers not using our business solutions and services.
• Update and maintain leads and opportunities in Salesforce, including sales stage and next assigned task date.
• Perform a minimum of 50-80 outbound calls per day, with the expectation of holding 10 meaningful conversations and generating at least 5 scheduled AE opportunities each day.
• Participate in special projects, such as events or lead registrations from partners, and perform other duties as required.
• Meet company standards pertaining to quantity and quality of work performed on an ongoing basis.
• Adhere to company policies, procedures, and directives regarding standards of workplace behavior.

Requirements

• High School Diploma or GED.
• Previous phone experience.
• Ability to work with Dental Customers/Prospects.
• Great active listening skills and the ability to uncover opportunities.
• Excellent written and verbal communication skills.
• Phenomenal customer service and engagement skills.
• High comfort level presenting using virtual technology tools.
• Great people skills and the ability to be personable and professional.
• Internal motivation and the ability to meet assigned sales goals.
• Flexibility, and the ability to manage changing priorities and multi-tasking.
• Technological savviness and the ability to learn new concepts.
• Proficient in Microsoft Office Product Suite.

Nice-to-haves

• Previous sales experience (quota carrying).
• Bachelor's Degree.
• Knowledge of CRM solutions.

Benefits

• Medical, Dental and Vision Coverage
• 401K Plan with Company Match
• Paid Time Off (PTO)
• Paid Parental Leave
• Short Term Disability
• Work Life Assistance Program
• Health Savings and Flexible Spending Accounts
• Education Benefits
• Worldwide Scholarship Program
• Volunteer Opportunities