LMS365 - New York, NY
posted 1 day ago
About the position
The Inbound Sales Development Representative is a key member of the Revenue Operations team at Zensai, with having a direct reporting line with the Director of Global Sales Development as well as having a dotted line directly to the US regions, requiring close collaboration with our tightly knit Sales Teams. The Inbound SDR is responsible for qualifying all Inbound leads with the goal of generating Sales Qualified Opportunities into the sales pipeline. This includes managing high-intent MQLs such as demo requests, to lower intent leads, such as attending a webinar or nurturing leads where they may have visited our website. With training and guidance, you will begin responding to inbound requests and nurturing pipeline using our sales tech stack, including Salesloft and Zoominfo. You will be a true advocate for customer experience, practicing active listening to best understand customer challenges and goals and qualifying leads using B.A.N.T methodology before scheduling a Discovery call with the region specific Business Manager. Once you are fully onboarded, your role will also expand to include contributing to local marketing activities, such as virtual and physical events, as well as building proactive nurture campaigns to target older leads or partnering with Sales on key initiatives.
Responsibilities
- Qualify all inbound leads to generate Sales Qualified Opportunities.
- Manage high-intent MQLs such as demo requests and lower intent leads.
- Respond to inbound requests and nurture pipeline using sales tech stack.
- Practice active listening to understand customer challenges and goals.
- Qualify leads using B.A.N.T methodology before scheduling Discovery calls.
- Contribute to local marketing activities, including virtual and physical events.
- Build proactive nurture campaigns for older leads.
- Partner with Sales on key initiatives.
Requirements
- Recently graduated from an accredited college/university in a business or technology-related field.
- Previous experience in sales, customer service, marketing, consulting, or a related field.
- Previous experience working within a B2B SaaS or technology solutions company.
- Proficiency with Microsoft 365, Teams, Excel, PowerPoint, and SharePoint.
- Confidence in leading sales qualification calls and delivering exceptional customer experience.
- Experience using a customer relationship management application (CSM) to track sales pipeline activities.
Nice-to-haves
- Experience with sales tech stack for outreach cadence building tasks.
Benefits
- A competitive salary and benefits package including commissions with an On-Target Earning.
- No cap on commissions, allowing for continued earnings with hard work.
- Opportunity to work with a talented and passionate team that values innovation, creativity, and collaboration.
- Fully remote work with necessary home office setup provided.
- Professional development opportunities and career growth within the company.
- Chance to make a positive impact on the future of our Human Success mission.
