Sales Development Representative

Nice Group Co., Ltd. - Sandy, UT

Full-time - Entry Level

Remote - Sandy, UT

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The NICE CX Sales Development Representative (SDR) is responsible for generating new business opportunities by utilizing professional sales skills to investigate prospective clients' company structure, industry positioning, and other relevant information. The role focuses on penetrating the company to secure opportunities for the sales team, contributing to the overall growth and success of NICE.

Responsibilities

• Generate new business opportunities through lead follow-up and prospecting of potential customers in the assigned territory.
• Make calls from provided customer lists as well as maximizing efforts from inbound opportunities.
• Effectively and efficiently log leads and sales interactions in the NICE CX contact management software tools.
• Meet or exceed Lead Development quotas as defined by management.
• Maintain comprehensive knowledge of current and future NICE CX products and services offered.
• Interact as necessary with assigned territory sales team.
• Attend meetings and trainings as required.
• Other duties as assigned.

Requirements

• Bachelor's Degree in Marketing, Business Management, Communications or similar field or equivalent work experience required.
• 1 year software or telecommunications sales experience required with demonstrated success in a quota-bearing environment.
• 6+ months lead generation, sales development, or equivalent experience.

Nice-to-haves

• Excellent targeted questioning skills.
• Superior verbal communication skills and confidence in interacting with senior level executives.
• Self-discipline and responsible time management.
• Full-cycle sales process knowledge.

Benefits

• Flexible work model with 3 days in the office and 2 days remote work each week.
• Opportunities for internal career growth across multiple roles, disciplines, domains, and locations.