10X Genomics - Seattle, WA

posted about 2 months ago

Full-time - Entry Level
Seattle, WA
Professional, Scientific, and Technical Services

About the position

The Inside Sales, Sales Development Representative at 10x Genomics is a pivotal role focused on lead generation and qualification for the company's platforms, including Chromium, Visium, and Xenium. This position is essential for engaging with both new and existing customers across various sectors such as academic institutions, government agencies, medical centers, and biotech/pharma service providers. The representative will work independently to raise awareness of the company's products through multiple channels, including web inquiries, email campaigns, and webinars, ultimately generating qualified leads that will be coordinated with Account Managers, Xenium Capital Specialists, and Scientific & Technology Advisors for further engagement and presentations. In this role, the Sales Development Representative will develop and execute independent lead generation strategies, employing research techniques to identify high-value prospects. Collaboration with the Marketing team is crucial to leverage targeted campaigns and optimize lead flow. The representative will be responsible for tracking and reporting on initiatives aimed at driving revenue growth, fostering strong relationships with cross-functional departments, and executing clear processes for handoffs. Additionally, the role involves updating the CRM system to ensure accurate tracking of opportunities and pipeline management. The ideal candidate will possess a Bachelor's degree in a relevant field such as Biology, Molecular Biology, or Biochemistry, along with 0-1+ years of experience in inside sales or business development, preferably within the academic, life sciences, or biotechnology sectors. The representative should be adept at identifying customer needs, demonstrating how the company's products provide solutions, and proficient in navigating the sales cycle from initial contact to opportunity creation. Strong relationship-building skills, proficiency in CRM software, and effective communication abilities are essential for success in this role.

Responsibilities

  • Develop and execute independent lead generation strategies utilizing research techniques to identify high-value prospects.
  • Maintain strong collaboration with the Marketing team to leverage targeted campaigns and optimize lead flow.
  • Responsible for lead generation and qualification for all platforms - Chromium, Visium, and Xenium.
  • Track, report on, and participate in cross-functional initiatives aimed at driving revenue growth.
  • Foster strong working relationships and execute clear process flows for handoffs with cross-functional departments.
  • Support the broader Commercial organization to improve the sales cycle time.
  • Update the CRM system to reflect accurate opportunities and pipeline.

Requirements

  • Bachelor's degree in Biology, Molecular Biology, Biochemistry or related field; equivalent industry experience.
  • 0-1+ years experience in inside sales or business development roles; preferably in the academic, life sciences or biotechnology industries.
  • Adept at identifying ideal customer profiles and utilizing various research techniques to generate qualified leads.
  • Skilled at uncovering customer needs and pain points, effectively demonstrating how the company's products and services provide compelling solutions.
  • Proficiency in following established sales methodologies and navigating the sales cycle from initial contact to qualification and opportunity creation.
  • Proficiency in using CRM software and other sales tools for efficient lead management, activity tracking, and reporting.
  • Skilled at coordinating with internal teams to address customers queries in an outbound or inbound sales generation.
  • Outstanding relationship building, interpersonal and communication skills.
  • Proficient with Microsoft Word, Excel and Outlook and CRM database.
  • Fluency in English and ability to speak additional languages highly desirable.

Nice-to-haves

  • NGS Sales experience
  • Experience of using SFDC
  • Proven successful sales experience with a technical product line
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