Konecranes - Pittsburgh, PA
posted 3 months ago
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name -- people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. As a Sales Development Representative, you will be responsible for meeting assigned sales targets for agreement-based services and new business development. You will engage with customers from a list of target accounts provided by the Director of Light Lifting, ensuring frequent and regular follow-up contact for all open sales cases. Your role will also involve maintaining customer and contact information in the CRM software, ensuring compliance with the Contract Retention policy, and qualifying new prospects for credit worthiness. You will be expected to maintain the sales funnel according to established Key Performance Indicators (KPIs) for Funnel Quality Reporting and provide reports to management as requested. In addition to these responsibilities, you will assist in developing price estimates for agreements using established worksheets and guidelines, and support customer relations or collection efforts as needed. This position requires good written and verbal communication skills, as well as proficiency in PC skills. Prior experience with cranes is a plus, and a basic understanding of mechanical and electrical principles is beneficial. You will need to demonstrate persistence and a high tolerance for rejection, as well as the ability to meet monthly sales quotas.