Sales Development Representative

Aventis Systems - Marietta, GA

Full-time - Entry Level

Remote - Marietta, GA

Computer and Electronic Product Manufacturing

About the position

The Aventis Sales Development Representative plays a crucial role in reestablishing and nurturing strong relationships with an assigned account base. This position requires the ability to effectively communicate the company's value proposition and offerings, with the goal of increasing market share and enhancing brand loyalty. A strong understanding of general business practices and customer relationship management is essential for success in this role. The representative must adhere to internal processes and collaborate closely with internal teams to achieve desired outcomes. Reporting directly to the Aventis Sales Team Lead, the Sales Development Representative is expected to engage in various activities that contribute to the overall sales strategy and customer satisfaction. The primary responsibilities of this role are divided into several key areas. Approximately 70% of the time will be spent on direct outbound engagement with small to medium-sized business (SMB) accounts. This involves reestablishing and maintaining relationships with assigned accounts, leveraging previous purchases to open new business opportunities, and transitioning complex sales opportunities to the appropriate account manager or sales team lead. The representative will also engage accounts through value-based efforts designed to generate interest in the company's offerings. In addition to account engagement, the Sales Development Representative will dedicate 10% of their time to account research and planning, ensuring they have a thorough understanding of each account's business and technical challenges. Another 10% will be spent on solution design and presentation, where the representative will collaborate with pre-sales resources to build tailored solutions that meet the specific requirements of each account. Finally, 10% of the role will focus on maintaining CRM data accuracy and ensuring that all account information is up-to-date and accurately recorded in the company's systems, such as Salesforce and QuickBooks.

Responsibilities

• Reestablish and maintain relationships with assigned accounts
• Leverage previous purchases, especially warranties, to open doors and minds to doing business with Aventis Systems
• Transition complex sales opportunities to Aventis Account Manager or Sales Team Lead when identified
• Engage accounts through value-based efforts intended to pique interest
• Leverage relationships to identify, qualify, and close business opportunities
• Consistently introduce and position the Company's hardware, software, and services offerings such that the value resonates with accounts' needs and requirements
• Thoroughly understand the accounts' business and/or technical challenges
• Research accounts' firmographic details, record information in CRM, and work collaboratively with marketing on targeted messaging
• Maintain and update assigned accounts and contacts in the Company's systems (Salesforce and QuickBooks) to ensure accurate information
• Effectively engage pre-sales resources to build proper solutions based on accounts' requirements
• Collaborate with operations and support staff to ensure optimal customer satisfaction
• Meet all activity and quota KPI metrics

Requirements

• Bachelor's degree (degree in progress acceptable)
• 1+ years of B2B direct inside sales development experience
• 1+ years of CRM experience, Salesforce preferred
• Experience working with and in small businesses
• Proven ability to connect with key account influencers and decision-makers
• Proven ability to build and maintain relationships with accounts
• Persuasive and professional, strong phone demeanor
• Excellent spoken and written communication skills
• Ability to exhibit accurate and detailed knowledge of the Company's products and services
• Ability to exhibit accurate and complete job knowledge
• Proficiency in modern work tools, Google Suite, Microsoft Business Suite and Slack preferred
• Valid driver's license

Benefits

• Health insurance
• Unlimited paid time off
• Access to a Company cell phone plan
• Competitive salary
• Employer contributed health benefits
• Celebration events for team and Company successes throughout the year