Sales Development Representative

K Group Companies - Grand Rapids, MI

Full-time - Mid Level

Grand Rapids, MI

About the position

The Sales Development Representative at K Group Companies is responsible for driving sales leads and setting appointments while fostering new client relationships. This role focuses on identifying potential clients, building contact campaigns, and closing first-time appointments. Success in this position requires effective communication, negotiation skills, and adaptability, along with collaboration with cross-functional teams to meet sales targets and contribute to business growth.

Responsibilities

• Identify new target clients for business opportunities and proactively reach out to potential customers through various sales channels, such as cold calling, networking events, and referrals.
• Conduct contact campaigns with presentations and demonstrations to educate prospective clients on the features and benefits of our products/services.
• Develop and maintain a deep understanding of our products/services, as well as the industry trends and competitors, to effectively position our offerings.
• Create customized sales campaigns to contact new clients that align with both the client's needs and company objectives.
• Build and maintain strong relationships with customers through regular follow-ups and excellent customer service.
• Collaborate with the internal teams to ensure smooth and successful client hand-offs through the sales lead process.
• Meet or exceed monthly and quarterly sales targets set by the company.
• Continuously update and maintain accurate sales records and CRM database.
• Stay updated on market trends, industry news, and competitors' activities.

Requirements

• Familiarity with CRM platforms
• Previous experience in sales and customer service
• Ability to multitask and work well under pressure
• Professional and detail-oriented with excellent organizational skills
• Deadline and detail-oriented
• Strong organizational skills
• Ability to build rapport with clients
• Strong computer skills

Benefits

• Profit sharing
• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Volunteer time off