Sales Development Representative

Eventbrite - Remote, OR

Full-time - Entry Level

Remote, OR

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

As a Sales Development Representative (SDR) at Eventbrite, you will be the first point of contact for many of our prospective Sales Clients in North America. This role is crucial in generating demand and creating excitement for Eventbrite by working closely with Account Executives and Demand Generation Marketing. You will be responsible for building a consistent top-of-funnel pipeline of qualified opportunities through a combination of inbound and outbound techniques. Your daily tasks will involve identifying and engaging with potential sales leads, uncovering their challenges and goals, and effectively communicating how Eventbrite's platform and a Sales Partnership can set them up for success. In this position, you will represent Eventbrite with professionalism in all interactions, both internal and external. You will build a strong pipeline for our Account Executives by exceeding targets and converting quality leads into new sales opportunities. Engaging with high-value event creators to understand their needs and highlighting the value of partnering with Eventbrite will be a key part of your role. You will act quickly on new sales inquiries, handling inbound and outbound calls and emails efficiently, and maintaining an accurate lead pipeline to ensure timely follow-up and scheduling of future touchpoints. Your success will depend on your ability to use active listening skills, genuine curiosity, and learned industry insights to deeply understand each prospect's needs and goals. You will follow our established qualification process and internal rules of engagement while taking ownership of your skill and process development. Continuous improvement will be a priority, and you will actively engage in our strong remote sales team culture, balancing individual competitiveness with team collaboration and support. This role offers a unique opportunity to connect with a wide range of event organizers, from food festivals to nonprofits, and contribute to their success through Eventbrite's powerful suite of tools for event marketing, management, and ticket sales.

Responsibilities

• Represent Eventbrite with professionalism in all interactions, both internal and external.
• Build a strong pipeline for Account Executives by exceeding targets and converting quality leads into new sales opportunities.
• Engage with high-value event creators to understand their needs and highlight the value of partnering with Eventbrite.
• Act quickly on new sales inquiries, handling inbound and outbound calls and emails efficiently.
• Maintain an accurate lead pipeline, ensuring timely follow-up and scheduling of future touchpoints when needed.
• Use active listening skills and genuine curiosity to understand each prospect's needs and goals, tailoring communication accordingly.
• Follow the established qualification process and internal rules of engagement expectations.
• Take ownership of skill and process development, prioritizing continuous improvement by setting goals and seeking feedback.
• Actively engage and participate in the remote sales team culture, balancing individual competitiveness with team collaboration.

Requirements

• 1+ year of sales or relevant experience with proven quota or target achievement consistency.
• Excellent written and verbal communication skills.
• Proficient in quickly learning and adapting to new technologies and tools (e.g., CRM systems).
• Ability to execute a high volume of outbound and inbound activities (calls, emails) daily.
• Confidence in engaging with prospects and maintaining excellent call control and organic relationship-building.
• Highly organized with excellent time management and ability to prioritize tasks effectively.
• Positive attitude, eager to learn, and contribute to individual and team success.

Nice-to-haves

• Experience with Salesforce, Groove, Gong, Slack, Genesys, or Zoom.
• Familiarity with Google Suite (Drive, Docs, Sheets, Slides, Calendar, Gmail).
• Experience in the live events/music/ticketing industry.

Benefits

• Comprehensive benefits and wellness package to support lifestyle.
• Support in a remote environment.
• Wellness allowance.
• Carrot family planning benefit.
• Origin Financial Planning service.
• Modern Health and BriteBreaks (generally the first Friday of every month off).