Sales Development Representative

$40,000 - $50,000/Yr

Secure Future Tech Solutions - Warwick, RI

Full-time - Entry Level

Warwick, RI

About the position

Secure Future Tech Solutions is seeking a full-time Sales Development Representative to join our dynamic team. This role is ideal for individuals who thrive in a fast-paced, drama-free environment and are passionate about the IT industry. As a Sales Development Representative, you will work closely with our senior sales team to convert leads into satisfied clients. Your primary responsibilities will include following up on incoming leads, cold calling potential clients, scheduling appointments, and addressing inquiries. You will also assist in maintaining the integrity of our company database and engage in various lead generation activities. This position is not just about making calls; it’s about building relationships and providing exceptional service to our prospects. We pride ourselves on our mission to provide expert technology guidance to small and medium-sized businesses in New England. With over 32 years of experience and recognition as one of the Best Places to Work by Providence Business News, we are committed to fostering a supportive and collaborative work environment. We are looking for someone who is detail-oriented, organized, and eager to learn and grow within the company. If you are a self-motivated individual who enjoys helping others and is ready to take on new challenges, we want to hear from you!

Responsibilities

• Follow up on leads coming into the office.
• Cold call and schedule appointments with prospects.
• Field questions and follow up on inquiries.
• Send out information packages.
• Assist in maintaining the integrity of the company's database.
• Engage in other lead generation activities.

Requirements

• Experience in successfully scheduling appointments and/or relevant phone sales experience.
• Excellent documentation and organization skills.
• Strong computer skills, including knowledge of Microsoft Office software (Word, Excel, Email, Teams) and CRM software.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to build rapport quickly with prospects.
• Results-oriented mindset with a drive to achieve and exceed sales targets.
• Self-motivated and proactive, with the ability to work independently and as part of a team.

Nice-to-haves

• Familiarity with CRM software (e.g., Keap and Autotask) and sales automation tools.
• Ability to adjust communication style to match that of the prospect.
• Enthusiasm for learning and skill development.

Benefits

• Health insurance
• Retirement plan