Savvas Learning - Chandler, AZ

posted 3 months ago

Full-time - Entry Level
Remote - Chandler, AZ
Publishing Industries

About the position

Savvas Learning Company is a global education company that produces award-winning learning solutions designed to empower educators and engage students with high-quality content. As a Sales Development Representative (SDR) for our Supplemental, Acceleration, and Assessment team, you will play a critical role in qualifying leads through initial discovery, profiling potential customers, and providing actionable insights on which sales campaigns and efforts yield the best results. This position is essential for identifying and creating qualified opportunities for our Supplemental SaaS-based solutions, working collaboratively with Sales, Marketing, and Product teams. In this role, you will execute outbound communication to both new and existing customers, identifying their pain points and needs through initial discovery discussions. You will qualify the interest and viability of potential customers for Savvas supplemental solutions and services, connecting qualified leads to direct sales partners for further discovery and presentations. Additionally, you will provide initial customer follow-up, including scheduling calls/meetings or product demonstrations, and assist with state, regional, or district-specific campaigns to increase awareness of our SaaS solutions supporting curriculum adoptions. You will be responsible for updating and maintaining customer contact information in Salesforce.com, providing detailed notes on all outbound and inbound activities, including actions taken and next steps for a consistent handoff to sales. Conducting discussions with prospects and existing customers over the phone to identify and qualify opportunities will be a key part of your responsibilities, along with achieving monthly communication metrics and qualification goals. Staying informed of the education landscape and growing your knowledge of new market trends through personal research will also be essential to your success in this role.

Responsibilities

  • Execute outbound communication to new and existing customers.
  • Identify customer pain points and needs through initial discovery discussions.
  • Qualify interest/viability of potential customers for Savvas supplemental solutions and services.
  • Connect qualified leads to direct sales partner for additional discovery and presentation.
  • Provide initial customer follow up, including call/meeting scheduling or product demonstrations.
  • Assist with state, regional, or district specific campaigns.
  • Increase local school to school awareness of SaaS supplemental solutions to support curriculum adoptions.
  • Update and maintain customer contact information in Salesforce.com.
  • Provide detailed notes on all outbound and inbound activity in Salesforce.com including actions taken and next steps for consistent handoff to sales.
  • Conduct discussions with prospects and existing customers over the phone to identify and qualify opportunities.
  • Achieve monthly communication metrics and qualification goals.
  • Conduct personal research to stay informed of the education landscape and grow knowledge and understanding of new market trends.

Requirements

  • Bachelor's Degree or equivalent experience.
  • At least 1+ year of educational experience; prospecting, sales, tech support, customer service, school district experience, or related educational experience.
  • At least 1+ year of experience using a CRM/Customer Relationship Management tool.
  • Proficient using Google Suite or Microsoft Office, PC/Mac, and Internet experience.

Nice-to-haves

  • Excellent written and verbal communication skills.
  • Goal oriented, ambitious, creative, self-motivated, persistent, customer focused.
  • Self-starter with highly developed interpersonal and organizational skills.

Benefits

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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