Sales Director

Uniphore Software Systems - New York, NY

Full-time - Senior

Remote - New York, NY

Publishing Industries

About the position

Uniphore is seeking an experienced and results-driven Sales Director to lead our sales team and drive the company's revenue growth. This hybrid position is based out of the New York Metro Area, requiring onsite presence at the NYC office two days a week. In this key leadership role, you will be responsible for developing and executing sales strategies, managing the sales process, and building strong relationships with key clients. You will work closely with the executive team to align sales initiatives with overall business goals and ensure the achievement of sales targets. This role requires a dynamic leader with a proven track record in sales, excellent communication skills, and the ability to motivate and guide a high-performing sales team. A successful candidate for this position is a strong hunter with a passion for customer success, strong analytical skills, and the ability to rapidly build energy, business cases, demonstrations, and proposals to accelerate business in a new segment to scale revenue from year one. This is an amazing opportunity to build and shape a business, client base, culture, and take a leading role within a high-growth start-up. The role requires a deep understanding of selling enterprise SaaS products and services, as well as experience with consultative, value-led sales motions. You must be able to effectively and independently prospect and build a pipeline, forecast, and effectively move deals through the pipeline with pace and quality through a disciplined sales methodology. Experience selling into Centers and Customer Experience-focused organizations to senior economic buyers (C-Level) is a requirement.

Responsibilities

• Develop and implement effective sales strategies that align with the company's vision and business objectives.
• Lead, manage, and mentor the sales team, fostering a culture of high performance, accountability, and continuous improvement.
• Oversee the entire sales cycle, from lead generation and prospecting to closing deals and post-sale follow-up, ensuring consistent achievement of sales targets.
• Identify new business opportunities and develop strategies to expand the company's market presence and customer base.
• Collaborate with marketing, product development, and customer success teams to ensure alignment and maximize revenue growth.
• Build and maintain strong relationships with key clients, understanding their needs and ensuring high levels of customer satisfaction.
• Implement and optimize sales processes and methodologies to improve efficiency and effectiveness.
• Analyze sales performance data and market trends to inform strategic decisions and identify areas for improvement.
• Prepare and manage the sales budget, ensuring efficient use of resources and alignment with financial goals.
• Represent the company at industry events, conferences, and networking opportunities to enhance brand visibility and drive business development.
• Identify potential risks and develop mitigation strategies to ensure the sustainability and growth of the sales function.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field. A Master's degree is a plus.
• Minimum of 10 years of experience in sales (experience in a leadership role managing a sales team is a plus).
• Proven track record of achieving and exceeding sales targets and driving revenue growth.
• Strong leadership skills with the ability to inspire and develop a high-performing sales team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
• Strategic thinker with the ability to develop and execute sales plans that align with business objectives.
• Strong analytical and problem-solving skills, with the ability to leverage data to inform strategic decisions.
• Demonstrated ability to work collaboratively with cross-functional teams and build strong relationships across the organization.
• Proficiency in sales methodologies, CRM systems, and sales analytics tools.
• Deep understanding of market dynamics, customer needs, and competitive landscape.
• Experience in managing budgets and resources effectively to achieve organizational goals.
• Strong customer focus with a commitment to delivering exceptional customer experiences.

Benefits

• Competitive base pay
• Annual incentive opportunity based on target achievement
• Pre-IPO stock options
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) with a match
• Generous paid time off
• Paid holidays
• Paid day off for your birthday
• Other paid leave policies to support employees through all phases of life.