Figma - Seattle, WA

posted 2 months ago

Full-time
Seattle, WA
Professional, Scientific, and Technical Services

About the position

Figma is on a mission to make design accessible to all, and as part of this mission, we are seeking an Enterprise Enablement Manager to join our team. This role is pivotal in driving the ongoing enablement of our sales organization, specifically focusing on the Americas Sales Team's Enterprise and Strategic segments. The Enterprise Enablement Manager will be responsible for designing and executing comprehensive enablement programs that equip our sales teams with the essential skills and knowledge necessary for success. Key areas of focus will include deal qualification, discovery, value realization, and executive presence. This position will report directly to the Manager of Sales Enablement AMER and can be performed remotely or from one of our US hubs. In this role, you will deliver both live and virtual onboarding and training programs tailored to the needs of our Enterprise & Strategic Sales teams. You will maintain a highly effective sales training curriculum, optimizing existing content while also creating new training materials that resonate with our team members. A critical aspect of this position is owning the outcomes of your training programs; you will continually measure program compliance, participant performance, and the overall business impact of each initiative. Additionally, you will attend customer meetings and collaborate closely with our go-to-market teams to gain insights that will help refine and improve our training programs. As the Enterprise Enablement Manager, you will also contribute to the evolution of Figma's selling motions as our platform and user base continue to expand. Building and cultivating strong relationships of trust with the Enterprise & Strategic Sales team and their leaders will be essential to your success in this role. Your ability to adapt quickly, establish priorities, and meet deadlines in a fast-paced, rapidly changing environment will be crucial as you navigate the challenges of this position.

Responsibilities

  • Deliver live and virtual onboarding and training programs for the Enterprise & Strategic Sales teams.
  • Maintain and optimize a sales training curriculum that is effective and consumable.
  • Own the outcomes of training programs by measuring compliance, participant performance, and business impact.
  • Attend customer meetings to gather insights for improving training programs.
  • Contribute to the evolution of Figma's selling motions as the platform and user base expand.
  • Cultivate strong relationships with the Enterprise & Strategic Sales team and their leaders.

Requirements

  • 4+ years in a training, sales, teaching, or related field.
  • 2+ years in a sales enablement role.
  • Proven ability to adapt quickly while establishing priorities and meeting deadlines in a fast-paced environment.
  • Experience presenting day-long or multi-day trainings to groups of 10+ learners.
  • Deep understanding of sales methodologies such as Command of the Message and MEDDICC.
  • Experience working cross-functionally with Sales, Marketing, Engineering, and Product teams.
  • Experience using conversation intelligence tools like Chorus or Gong.
  • Excellent written and verbal communication skills, with the ability to facilitate complex topics for immediate action.
  • Demonstrated ability to design and implement new selling motions for a complex technology company.

Nice-to-haves

  • Experience working at a software-as-a-service company.
  • Ability to tackle large ambiguous challenges.
  • Experience in a quota-carrying sales role at a high-growth software company.
  • Certified as a trainer in the sales methodology 'Command of the Message'.
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