Sales Enablement Manager

Full-time - Mid Level

San Mateo, CA

Publishing Industries

About the position

Sendbird is looking for a Sales Enablement Manager to be responsible for creating compelling, engaging, and effective training content, as well as onboarding programs for our global sales and customer success teams. You will play a critical role in influencing revenue by ensuring teams are informed on our product value offering, leveling up our selling skills, and showing teams how to get the most out of our sales technology. We're looking for a creative and process-minded person passionate about making the people around them more effective, successful, and engaged. The Sales Enablement Manager will be a part of the Revenue Operations team and report to the Head of Sales Operations and Enablement. This role should be able to work from our San Mateo office three days per week.

Responsibilities

• Work with the Head of Global Sales Operations and Enablement to implement and deliver enablement programs that improve the performance of the Sales and Customer Success organizations.
• Collaborate with Product, Marketing, and Customer Success teams to align Sales training, related content, and initiatives.
• Create and deliver onboarding and continuous learning curriculum that increases the sales team's effectiveness.
• Identify metrics to quantify impact and efficacy of enablement programs, special events, and sales tools and resources.
• Maintain a repository of shared content to assure content is accurately named, tagged and curated.
• Coordinate and manage sales enablement events, including quarterly sales gatherings, conferences, and annual sales kick offs.
• Build and implement standardized certification program framework.

Requirements

• 5+ years of experience in a sales enablement, operations, or program/project management role.
• Experience implementing sales methodologies and certification programs.
• Strong English speaking skills and excellent communication (written/verbal) and facilitation skills including presentation skills (Korean language skills a plus).
• Experience working in a global start-up company environment, including localization of training materials.
• Knowledge of SaaS, B2B, and Enterprise sales models.
• Proficiency with sales enablement software and standard business applications (e.g. Highspot, Showpad).

Benefits

• 20 days PTO, 13 paid US company holidays, 5 sick days, 1 volunteer day, plus 2 rest/rejuvenation days and birthday day off.
• Company subsidized medical, dental, vision insurance (100% for the employee, 80% for dependents).
• Flexible Spending Accounts or Health Savings Accounts, depending on your selected health insurance plan.
• Equity program.
• 401K program.
• Parental leave.
• Life and disability insurance.
• Be Your Best Self: An annual stipend of $3,500 (prorated by start date) for expenses ranging from professional development classes and training to personality assessments, gym memberships, books, fitness classes, mental health services, and massages.