Sales Enablement Manager

$100,000 - $136,000/Yr

Press Ganey & Associates - Boston, MA

Full-time - Mid Level

Boston, MA

Professional, Scientific, and Technical Services

About the position

The Sales Enablement Manager at Press Ganey Associates, LLC is responsible for leading the onboarding strategy for customer-facing teams globally. This role involves defining and executing onboarding programs, managing curricula, and ensuring effective use of sales tools to enhance customer engagement. The manager will collaborate with various teams to create learning content, monitor onboarding effectiveness, and establish metrics to measure performance.

Responsibilities

• Serve as the subject matter expert on all Sales Hire Onboarding programs globally.
• Define and own the onboarding strategy, drive execution of global programs and communicate business impact.
• Lead and manage the creation and maintenance of onboarding curricula and practicum.
• Operationalize how customer-facing teams will utilize sales tools in the customer engagement lifecycle.
• Assist with cadences and stay updated on software vendor functionalities.
• Collaborate with various teams to create and manage learning content for onboarding.
• Manage a reinforcement plan for onboarding cohorts.
• Work with Field Leadership to ensure competency demonstration among audiences.
• Collaborate with Revenue Operations to monitor and maintain onboarding effectiveness reporting.
• Establish relevant metrics to measure and report on performance.

Requirements

• 3+ years of experience in a GTM Enablement / Sales Enablement role focusing on onboarding or sales tools deployment.
• Experience in a quota carrying position is a strong plus.
• Exceptional written and communication skills.
• Proven track record of managing multiple concurrent projects with varying complexity levels.
• Excellent problem-solving skills.
• Ability to sort through large volumes of data and drive insights and results.
• Experience in leading a globally dispersed team.
• Understanding of sales process execution.
• Experience building and delivering impactful onboarding programs for quota carrying positions.
• Expertise in using enablement tools such as Docebo and Highspot.
• Ability to work collaboratively with cross-functional teams and build strong relationships at all levels of the organization.
• Excellent communication and presentation skills, with the ability to engage and educate diverse audiences.
• Data-driven mindset; able to use data to measure and optimize enablement effort.

Nice-to-haves

• Having a change mindset.

Benefits

• Competitive salary range from $100,000 to $136,000.
• Discretionary bonus or commission tied to achieved results.
• Comprehensive benefits package.