Sales Enablement Manager

Lucid Software - Salt Lake City, UT

Full-time - Mid Level

Salt Lake City, UT

Publishing Industries

About the position

The Sales Enablement Manager at Lucid Software is responsible for optimizing sales tools and processes to enhance the effectiveness of the sales team. This role focuses on maintaining and enabling technologies such as Clari, Salesforce, and Highspot, while collaborating with sales leaders and cross-functional teams to drive operational excellence and revenue growth. The position requires a proactive approach to training, process design, and data analysis to support the sales team's success.

Responsibilities

• Act as a strategic partner to sales leadership, ensuring tools enhance sales effectiveness and reduce friction to revenue generation.
• Design and deliver comprehensive training programs to maximize adoption and usage of sales technologies.
• Serve as the primary point of contact for sales tools enablement, focusing on Clari and Salesforce.
• Proactively identify opportunities for tool enhancements and improvements to drive operational excellence.
• Collaborate with sales leaders to customize tools for specific team needs, ensuring alignment with sales strategies and processes.
• Collaborate with sales operations to design scalable processes that streamline sales workflows, from lead generation to deal closure.
• Implement, document, and continually improve best practices to drive consistent usage of tools and systems across global sales teams.
• Spearhead initiatives to improve pipeline management, content discoverability, and forecasting accuracy.
• Manage the day-to-day administration and maintenance of Highspot, ensuring tools are fully operational and troubleshooting issues as they arise.
• Evaluate new tool features and releases for potential adoption, recommending enhancements that improve sales effectiveness.
• Act as a liaison between sales, sales operations, marketing, and other key teams to ensure alignment of tools and processes with broader business initiatives.
• Gather and analyze feedback from sales teams to identify gaps and opportunities, refining enablement programs accordingly.
• Develop actionable dashboards and reports in Clari, Salesforce, Highspot, and other tools to provide insights into sales KPIs.

Requirements

• Bachelor's degree in Business, Sales, Marketing, or a related field (or equivalent experience).
• 4+ years of experience in sales enablement, sales operations, or a similar role, with hands-on experience with Clari, Salesforce (SFDC), and Highspot.
• Proven track record of developing and implementing successful enablement programs supporting revenue-generating teams.
• Strong understanding of B2B sales processes, methodologies, and best practices.
• Proficiency in data analysis, reporting, and creating actionable insights using sales tools.
• Excellent communication and presentation skills with a strong customer-centric approach.
• Ability to work in a fast-paced, dynamic environment, managing multiple projects simultaneously and adapting to changing priorities.
• Collaborative and proactive attitude, with a focus on driving results and continuous improvement.
• Strong analytical and problem-solving skills.

Nice-to-haves

• Previous experience in B2B sales, including managing client accounts, generating leads, and closing deals.