Unclassified - Huntersville, NC
posted 6 months ago
The Sales Engineer position at a prominent player in the engineering and high-tech manufacturing sector is a critical role that serves as the main point of contact for clients. This position involves a combination of technical expertise and sales acumen, focusing on B2B interactions to drive sales growth and maintain a robust customer base. The Sales Engineer will be responsible for forecasting sales and expanding the customer base within a designated territory. This includes engaging with current and potential customers, such as engineers and designers, to demonstrate the desirability and practicality of the products and services offered by the company. In this role, the Sales Engineer will support distribution sales growth through various means, including training, joint marketing efforts, and goal setting. A significant part of the job involves reviewing customer drawings, plans, and other documents to develop accurate cost estimates and ensure that products are properly engineered to meet client specifications. The Sales Engineer will also provide technical support related to the operation of motors, drives, and other related products, ensuring that clients receive the assistance they need to optimize their use of these technologies. Additionally, the Sales Engineer will prepare and present customer quotations, conduct training sessions, and generate various reports as required. Collaboration with Accounts Receivables to collect delinquent payments is also part of the responsibilities. The role requires sharing market information with other departments to enhance overall organizational performance. Participation in the Sales Engineer Certification Program is expected, which will deepen the technical knowledge of the products offered. After-sale support is equally important, involving system setup, programming, testing, and troubleshooting to ensure customer satisfaction and product performance optimization.