Sales Engineer - Focused Account Sales Team (FAST)

Motorola Solutions - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

Computer and Electronic Product Manufacturing

About the position

As a Sales Engineer on the Focused Account Sales Team (FAST) at Motorola Solutions, you will play a pivotal role in delivering elite technical expertise and solutions to our existing and targeted Enterprise Accounts. Your primary responsibility will be to address complex challenges faced by these accounts, ensuring that the solutions you provide contribute to our mission of solving for safer environments. This position requires a blend of technical knowledge, customer engagement, and collaborative teamwork to effectively meet the needs of our clients. In this role, you will engage closely with Vertical Account Managers, providing technical solutions expertise to both internal teams and external stakeholders. You will have the opportunity to captivate audiences through world-class product demonstrations and compelling presentations tailored to both C-Level executives and frontline decision-makers. Your ability to communicate complex technical topics in an accessible manner will be crucial in building trust and rapport with clients. Your responsibilities will also include providing design consultation, which encompasses quoting, system design, best practice architectures, compliance vetting, and implementation guidance. You will develop and maintain strong relationships with customers and partners, acting as a technical thought leader in the industry. Participation in key consultative roadshows and events will further enhance your visibility and influence within the market. Collaboration is key in this role; you will work closely with various MSI sales and technical teams to deliver comprehensive solutions that leverage our ecosystem of products. Additionally, you will serve as a conduit for feedback from partners and customers to our product management and development teams, ensuring that our offerings remain aligned with market needs. To stay at the forefront of technology, you will proactively seek training opportunities to enhance your knowledge of MSI products, industry trends, and relevant certifications. This position will require travel, primarily within North America, with the expectation of over 50% travel, including potential limited international travel. You will also need to meet physical demands, such as the ability to lift 50lbs, as part of your responsibilities.

Responsibilities

• Engage in opportunities with the Vertical Account Managers and provide technical solutions expertise to both internal and external stakeholders.
• Deliver world-class product demonstrations and compelling sales or technical presentations to both C-Level and front line decision makers.
• Provide design consultation including quoting, system design, best practice system architectures, bill of materials development, compliance vetting, migration planning, implementation guidance, proof of concept management, etc.
• Develop and maintain strong relationships with customers and partners through technical thought leadership.
• Participate in key consultative vertical focused roadshows and events as a technical subject matter expert building strong relationships with existing named accounts and potential new customers.
• Build a strong collaborative network across multiple MSI sales and technical teams to assist in delivering complex MSI ecosystem solutions.
• Collaborate with Technical Support leadership in post-sales guidance when business appropriate.
• Act as a conduit for feedback from partners, end-customers, and internal stakeholders to product management, marketing, development, and other appropriate groups.
• Proactively seek out both internal and external training opportunities to stay current on MSI products and services as well key complementary technologies, industry trends, and relevant certifications.
• Work closely with your aligned Vertical Account Managers and other specialist experts to provide positive solutions based outcomes leveraging edge-based neural networks and leading public safety and physical security technologies.

Requirements

• 3+ years' experience in Sales, Sales Engineering, Pre-sales design, or Solutions Architect.
• Excellent communications skills, both verbal and written, with the ability to explain complex technical topics to both technical and non-technical audiences.
• Strong problem solving / troubleshooting skills with strong knowledge of IP networking architecture, protocols and security.
• Excellent time management skills with a consistent ability to meet deadlines.
• Technical certifications in cloud computing, networking, storage technologies, cybersecurity, API/SDKs are preferred.
• Strong knowledge or experience utilizing Motorola Solutions Video Security & Access Control products is highly desirable.
• Demonstrated ability to self-manage working as an individual contributor or as part of a collaborative group.

Nice-to-haves

• Technical certifications in cloud computing, networking, storage technologies, cybersecurity, API/SDKs.

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!