Komatsu - Duffield, VA

posted 5 months ago

Full-time - Entry Level
Remote - Duffield, VA
Repair and Maintenance

About the position

As a Sales Engineer I at Komatsu, you will play a crucial role in driving sales and providing technical support to our customers. This position is designed for individuals who are passionate about engineering and sales, and who are eager to learn and grow within the company. You will be responsible for understanding customer needs, presenting solutions, and ensuring customer satisfaction through effective communication and technical expertise. Your role will involve collaborating with various teams to develop tailored solutions that meet the specific requirements of our clients. You will also be expected to stay updated on industry trends and product knowledge to effectively address customer inquiries and challenges. In this position, you will engage with customers to identify their needs and provide them with the best possible solutions. This will require a strong understanding of our products and services, as well as the ability to communicate complex technical information in a clear and concise manner. You will be responsible for preparing and delivering presentations, conducting product demonstrations, and providing post-sale support to ensure customer satisfaction. Additionally, you will work closely with the sales team to develop strategies for increasing market share and achieving sales targets. The Sales Engineer I role is an excellent opportunity for recent graduates or individuals with limited experience in sales engineering. You will receive training and mentorship from experienced professionals, allowing you to develop your skills and advance your career within Komatsu. This position offers the flexibility of a work-at-home option, making it an ideal choice for those seeking a balance between work and personal life.

Responsibilities

  • Engage with customers to identify their needs and provide tailored solutions.
  • Prepare and deliver presentations to clients.
  • Conduct product demonstrations and provide technical support.
  • Collaborate with the sales team to develop strategies for increasing market share.
  • Stay updated on industry trends and product knowledge to effectively address customer inquiries.
  • Provide post-sale support to ensure customer satisfaction.

Requirements

  • Bachelor's degree in Engineering or a related field.
  • Strong communication skills, both verbal and written.
  • Ability to understand and convey technical information clearly.
  • Basic knowledge of sales processes and customer relationship management.
  • Willingness to learn and adapt to new challenges.

Nice-to-haves

  • Previous experience in a sales or technical support role.
  • Familiarity with Komatsu products or similar machinery.
  • Proficiency in using CRM software.

Benefits

  • Flexible work hours with a work-at-home option.
  • Comprehensive health insurance coverage.
  • 401(k) retirement savings plan with company matching contributions.
  • Opportunities for professional development and training.
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